🐛 [BUG] - Surface Go 3 does not turn off the display

[luki1103]

Description

The Surface only switches the display off for a second and then immediately back on again.

Reproduction steps

After pressing the power button, the device switches off for a second and then immediately switches on again

Screenshots

No response

Logs

No response

Category

Display

OS Version

15.x

[UknowEtheG]

Please visit docs BlissOS.org for project documentation.

Read through the "configuration via command line parameters"
There are many options there and instructions how to implement

There is specifically a subsection on parameters you can utilize regarding sleep states and/or power management options.

Can also search our official Telegram support channel for "surface sleep" or "surface display" and scroll through the search results to see every time this topic has been mentioned and how fellow users resolved.

[UknowEtheG]

If the above comment does not lead you to a working solution....

Their next option is to capture and share a log of your machine booted up and capturing log while pushing the power button to put it to sleep.

This will allow development team to see what is taking place @ code level

[luki1103]

I have tested it, GRUB unfortunately does not save the changes. The display still comes back on immediately. I have updated to 16.9.4 as a test! How can I export the log?

[piotrm55]

I faced the same issue on Surface 3 (different device than "Surface Go 3")
Tested on 15.9.1, 16.9.6 (standard and surface version) and Zenith, with different sleep modes, every time it behaves same way.

Device wakes up immediately after going to sleep
08-08 09:14:23.252 1151 1195 I PowerGroup: Sleeping power group (groupId=0, uid=1000, reason=timeout)... 08-08 09:14:23.252 1151 1195 I PowerManagerService: Sleeping (uid 1000)... 08-08 09:14:23.307 1151 1240 I PowerGroup: Waking up power group from Asleep (groupId=0, uid=1000, reason=WAKE_REASON_WAKE_KEY, details=android.policy:KEY)... 08-08 09:14:23.308 1151 1240 I PowerManagerService: Waking up from Asleep (uid=1000, reason=WAKE_REASON_WAKE_KEY, details=android.policy:KEY)...

log3.txt