From 4e34e5c278ced8f607628b4f74f5defd78b13485 Mon Sep 17 00:00:00 2001 From: Daniel Schaefer Date: Tue, 25 Aug 2026 23:53:37 +1000 Subject: [PATCH 1/3] Split into template per product line Allows us to do cleanup like: - Remove sections not needed for that product - Customize port list for that product - Show the correct link Signed-off-by: Daniel Schaefer --- .github/ISSUE_TEMPLATE/01-laptop12-issue.md | 77 ++++++++++++++++++ .../{laptop-issue.md => 02-laptop13-issue.md} | 33 +++----- .github/ISSUE_TEMPLATE/03-laptop16-issue.md | 79 +++++++++++++++++++ .github/ISSUE_TEMPLATE/04-desktop-issue.md | 64 +++++++++++++++ 4 files changed, 233 insertions(+), 20 deletions(-) create mode 100644 .github/ISSUE_TEMPLATE/01-laptop12-issue.md rename .github/ISSUE_TEMPLATE/{laptop-issue.md => 02-laptop13-issue.md} (67%) create mode 100644 .github/ISSUE_TEMPLATE/03-laptop16-issue.md create mode 100644 .github/ISSUE_TEMPLATE/04-desktop-issue.md diff --git a/.github/ISSUE_TEMPLATE/01-laptop12-issue.md b/.github/ISSUE_TEMPLATE/01-laptop12-issue.md new file mode 100644 index 0000000..4ffae29 --- /dev/null +++ b/.github/ISSUE_TEMPLATE/01-laptop12-issue.md @@ -0,0 +1,77 @@ +--- +name: Laptop 12 Issue +about: Laptop 12 Issue related to Firmware/Software/Drivers +title: '[Laptop 12] ' +labels: 'Laptop 12' +assignees: '' + +--- + +## Device Information + +### System Model or SKU + +Please select one of the following + +- [ ] Framework Laptop 12 (13th Gen Intel® Core™) +- [ ] Framework Laptop 12 (Intel® Core™ Series 3) + +### BIOS VERSION +Please provide the bios version. + +Windows: +Open a command terminal as administrator: +```wmic bios get SMBIOSBIOSVERSION``` + +Linux: +Open a terminal and run the following command +```sudo dmidecode --string bios-version``` + +### DIY Edition information +If you are experiencing an issue on a DIY system, Please also fill out the memory and storage devices you are using. + +Memory: Manufacture and SKU +Storage: Manufacture and SKU + +### Port/Peripheral information +If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information: +* Peripheral vendor and name. +* Port the Peripheral was connected to. Please see the following for port numbering: [Laptop 12](https://knowledgebase.frame.work/expansion-card-functionality-on-framework-laptop-12-13th-gen-intel-core-S1UDIAsWel) +* Device or expansion card attached to the **Adjacent port** to the port that is having the issue. + +1. [ Fill In device / expansion card ] +2. [ Fill In device / expansion card ] +3. [ Fill In device / expansion card ] +4. [ Fill In device / expansion card ] + +### Standalone Operation +Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS? + +- [ ] Full System, Standalone mode **not** enabled (normal usage) +- [ ] Full System, Standalone mode enabled +- [ ] Mainboard only, Standalone mode enabled +- [ ] Mainboard only, Standalone mode **not** enabled + +## Describe the bug +A clear and concise description of what the bug is. + +## Steps To Reproduce +Steps to reproduce the behavior: +1. Go to '...' +2. Click on '....' +3. Scroll down to '....' +4. See error + +## Expected behavior +A clear and concise description of what you expected to happen. + +## Screenshots +If applicable, add screenshots to help explain your problem. + +## Operating System (please complete the following information): + - OS/Distribution: [e.g. Windows 11] + - Version: [Version] +- Linux Kernel Version: `uname -a` + +## Additional context +Add any other context about the problem here. diff --git a/.github/ISSUE_TEMPLATE/laptop-issue.md b/.github/ISSUE_TEMPLATE/02-laptop13-issue.md similarity index 67% rename from .github/ISSUE_TEMPLATE/laptop-issue.md rename to .github/ISSUE_TEMPLATE/02-laptop13-issue.md index 3bcc893..9e34b13 100644 --- a/.github/ISSUE_TEMPLATE/laptop-issue.md +++ b/.github/ISSUE_TEMPLATE/02-laptop13-issue.md @@ -1,8 +1,8 @@ --- -name: Computer Issue -about: Computer Issue related to Firmware/Software/Drivers -title: Computer Issue -labels: '' +name: Laptop 13 Issue +about: Laptop 13 Issue related to Firmware/Software/Drivers +title: '[Laptop 13] ' +labels: 'Laptop 13' assignees: '' --- @@ -13,16 +13,13 @@ assignees: '' Please select one of the following -- [ ] Framework Laptop 12 (13th Gen Intel® Core™) - [ ] Framework Laptop 13 (11th Gen Intel® Core™) - [ ] Framework Laptop 13 (12th Gen Intel® Core™) - [ ] Framework Laptop 13 (13th Gen Intel® Core™) - [ ] Framework Laptop 13 (AMD Ryzen™ 7040 Series) - [ ] Framework Laptop 13 (AMD Ryzen™ AI 300 Series) - [ ] Framework Laptop 13 (Intel® Core™ Ultra Series 1) -- [ ] Framework Laptop 16 (AMD Ryzen™ 7040 Series) -- [ ] Framework Laptop 16 (AMD Ryzen™ AI 300 Series) -- [ ] Framework Desktop (AMD Ryzen™ AI 300 PRO Series) +- [ ] Framework Laptop 13 (Intel® Core™ Ultra Series 3) ### BIOS VERSION Please provide the bios version. @@ -44,25 +41,21 @@ Storage: Manufacture and SKU ### Port/Peripheral information If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information: * Peripheral vendor and name. -* Port the Peripheral was connected to. Please see the following for port numbering: [Laptop 16](https://knowledgebase.frame.work/expansion-card-slot-functionality-on-framework-laptop-16-rkUjGm7cn) or [Laptop 13](https://knowledgebase.frame.work/expansion-card-functionality-on-framework-laptop-13-amd-ryzen-7040-series-SkrVx7gAh) or [Desktop](https://knowledgebase.frame.work/en_us/expansion-card-functionality-on-framework-desktop-amd-ryzen-ai-max-300-series-HyhiaJYVxl) +* Port the Peripheral was connected to. Please see the following for port numbering: [Laptop 13](https://knowledgebase.frame.work/expansion-card-functionality-on-framework-laptop-13-amd-ryzen-7040-series-SkrVx7gAh) * Device or expansion card attached to the **Adjacent port** to the port that is having the issue. + 1. [ Fill In device / expansion card ] 2. [ Fill In device / expansion card ] 3. [ Fill In device / expansion card ] 4. [ Fill In device / expansion card ] -The following are for Laptop 16 only. -5. [ Fill In device / expansion card ] -6. [ Fill In device / expansion card ] - -For Desktop only -1. [ Fill In device / expansion card ] -2. [ Fill In device / expansion card ] - -### Standalone Operation (Laptop Only) +### Standalone Operation Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS? -- [ ] Yes -- [ ] No + +- [ ] Full System, Standalone mode **not** enabled (normal usage) +- [ ] Full System, Standalone mode enabled +- [ ] Mainboard only, Standalone mode enabled +- [ ] Mainboard only, Standalone mode **not** enabled ## Describe the bug A clear and concise description of what the bug is. diff --git a/.github/ISSUE_TEMPLATE/03-laptop16-issue.md b/.github/ISSUE_TEMPLATE/03-laptop16-issue.md new file mode 100644 index 0000000..3d9cfc5 --- /dev/null +++ b/.github/ISSUE_TEMPLATE/03-laptop16-issue.md @@ -0,0 +1,79 @@ +--- +name: Laptop 16 Issue +about: Laptop 16 Issue related to Firmware/Software/Drivers +title: '[Laptop 16] ' +labels: 'Laptop 16' +assignees: '' + +--- + +## Device Information + +### System Model or SKU + +Please select one of the following + +- [ ] Framework Laptop 16 (AMD Ryzen™ 7040 Series) +- [ ] Framework Laptop 16 (AMD Ryzen™ AI 300 Series) + +### BIOS VERSION +Please provide the bios version. + +Windows: +Open a command terminal as administrator: +```wmic bios get SMBIOSBIOSVERSION``` + +Linux: +Open a terminal and run the following command +```sudo dmidecode --string bios-version``` + +### DIY Edition information +If you are experiencing an issue on a DIY system, Please also fill out the memory and storage devices you are using. + +Memory: Manufacture and SKU +Storage: Manufacture and SKU + +### Port/Peripheral information +If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information: +* Peripheral vendor and name. +* Port the Peripheral was connected to. Please see the following for port numbering: [Laptop 16](https://knowledgebase.frame.work/expansion-card-slot-functionality-on-framework-laptop-16-rkUjGm7cn) +* Device or expansion card attached to the **Adjacent port** to the port that is having the issue. + +1. [ Fill In device / expansion card ] +2. [ Fill In device / expansion card ] +3. [ Fill In device / expansion card ] +4. [ Fill In device / expansion card ] +5. [ Fill In device / expansion card ] +6. [ Fill In device / expansion card ] + +### Standalone Operation +Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS? + +- [ ] Full System, Standalone mode **not** enabled (normal usage) +- [ ] Full System, Standalone mode enabled +- [ ] Mainboard only, Standalone mode enabled +- [ ] Mainboard only, Standalone mode **not** enabled + +## Describe the bug +A clear and concise description of what the bug is. + +## Steps To Reproduce +Steps to reproduce the behavior: +1. Go to '...' +2. Click on '....' +3. Scroll down to '....' +4. See error + +## Expected behavior +A clear and concise description of what you expected to happen. + +## Screenshots +If applicable, add screenshots to help explain your problem. + +## Operating System (please complete the following information): + - OS/Distribution: [e.g. Windows 11] + - Version: [Version] +- Linux Kernel Version: `uname -a` + +## Additional context +Add any other context about the problem here. diff --git a/.github/ISSUE_TEMPLATE/04-desktop-issue.md b/.github/ISSUE_TEMPLATE/04-desktop-issue.md new file mode 100644 index 0000000..a380153 --- /dev/null +++ b/.github/ISSUE_TEMPLATE/04-desktop-issue.md @@ -0,0 +1,64 @@ +--- +name: Desktop Issue +about: Desktop Issue related to Firmware/Software/Drivers +title: '[Desktop] ' +labels: 'Desktop' +assignees: '' + +--- + +## Device Information + +### System Model or SKU + +- [x] Framework Desktop (AMD Ryzen™ AI Max 300 Series) + +### BIOS VERSION +Please provide the bios version. + +Windows: +Open a command terminal as administrator: +```wmic bios get SMBIOSBIOSVERSION``` + +Linux: +Open a terminal and run the following command +```sudo dmidecode --string bios-version``` + +### DIY Edition information +If you are experiencing an issue on a DIY system, Please also fill out the memory and storage devices you are using. + +Memory: Manufacture and SKU +Storage: Manufacture and SKU + +### Port/Peripheral information +If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information: +* Peripheral vendor and name. +* Port the Peripheral was connected to. Please see the following for port numbering: [Desktop](https://knowledgebase.frame.work/en_us/expansion-card-functionality-on-framework-desktop-amd-ryzen-ai-max-300-series-HyhiaJYVxl) +* Device or expansion card attached to the **Adjacent port** to the port that is having the issue. + +1. [ Fill In device / expansion card ] +2. [ Fill In device / expansion card ] + +## Describe the bug +A clear and concise description of what the bug is. + +## Steps To Reproduce +Steps to reproduce the behavior: +1. Go to '...' +2. Click on '....' +3. Scroll down to '....' +4. See error + +## Expected behavior +A clear and concise description of what you expected to happen. + +## Screenshots +If applicable, add screenshots to help explain your problem. + +## Operating System (please complete the following information): + - OS/Distribution: [e.g. Windows 11] + - Version: [Version] +- Linux Kernel Version: `uname -a` + +## Additional context +Add any other context about the problem here. From bdda49ba9ed6828cc72a1ecd770b7835ccb0e502 Mon Sep 17 00:00:00 2001 From: Daniel Schaefer Date: Wed, 26 Aug 2026 00:04:29 +1000 Subject: [PATCH 2/3] Add config file Signed-off-by: Daniel Schaefer --- .github/ISSUE_TEMPLATE/config.yml | 11 +++++++++++ 1 file changed, 11 insertions(+) create mode 100644 .github/ISSUE_TEMPLATE/config.yml diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml new file mode 100644 index 0000000..1caa3e9 --- /dev/null +++ b/.github/ISSUE_TEMPLATE/config.yml @@ -0,0 +1,11 @@ +blank_issues_enabled: false +contact_links: + - name: Framework Support + url: https://frame.work/support + about: For hardware defects, warranty claims, orders, and account questions, please contact Framework Support instead of filing an issue here. + - name: Framework Community + url: https://community.frame.work + about: Ask questions and discuss with other Framework users and the Framework team. + - name: Framework Knowledge Base + url: https://knowledgebase.frame.work + about: Guides and troubleshooting articles — your issue may already have a documented solution. From f3bb924dc8a4977ec7ff2ede6dfb5968a296797a Mon Sep 17 00:00:00 2001 From: Daniel Schaefer Date: Wed, 26 Aug 2026 00:14:20 +1000 Subject: [PATCH 3/3] Turn into forms So that users can fill out forms instead of editing the text. Makes the fields mandatory. Signed-off-by: Daniel Schaefer --- .github/ISSUE_TEMPLATE/01-laptop12-issue.md | 77 ------------ .github/ISSUE_TEMPLATE/01-laptop12-issue.yml | 114 ++++++++++++++++++ .github/ISSUE_TEMPLATE/02-laptop13-issue.md | 82 ------------- .github/ISSUE_TEMPLATE/02-laptop13-issue.yml | 119 +++++++++++++++++++ .github/ISSUE_TEMPLATE/03-laptop16-issue.md | 79 ------------ .github/ISSUE_TEMPLATE/03-laptop16-issue.yml | 116 ++++++++++++++++++ .github/ISSUE_TEMPLATE/04-desktop-issue.md | 64 ---------- .github/ISSUE_TEMPLATE/04-desktop-issue.yml | 96 +++++++++++++++ 8 files changed, 445 insertions(+), 302 deletions(-) delete mode 100644 .github/ISSUE_TEMPLATE/01-laptop12-issue.md create mode 100644 .github/ISSUE_TEMPLATE/01-laptop12-issue.yml delete mode 100644 .github/ISSUE_TEMPLATE/02-laptop13-issue.md create mode 100644 .github/ISSUE_TEMPLATE/02-laptop13-issue.yml delete mode 100644 .github/ISSUE_TEMPLATE/03-laptop16-issue.md create mode 100644 .github/ISSUE_TEMPLATE/03-laptop16-issue.yml delete mode 100644 .github/ISSUE_TEMPLATE/04-desktop-issue.md create mode 100644 .github/ISSUE_TEMPLATE/04-desktop-issue.yml diff --git a/.github/ISSUE_TEMPLATE/01-laptop12-issue.md b/.github/ISSUE_TEMPLATE/01-laptop12-issue.md deleted file mode 100644 index 4ffae29..0000000 --- a/.github/ISSUE_TEMPLATE/01-laptop12-issue.md +++ /dev/null @@ -1,77 +0,0 @@ ---- -name: Laptop 12 Issue -about: Laptop 12 Issue related to Firmware/Software/Drivers -title: '[Laptop 12] ' -labels: 'Laptop 12' -assignees: '' - ---- - -## Device Information - -### System Model or SKU - -Please select one of the following - -- [ ] Framework Laptop 12 (13th Gen Intel® Core™) -- [ ] Framework Laptop 12 (Intel® Core™ Series 3) - -### BIOS VERSION -Please provide the bios version. - -Windows: -Open a command terminal as administrator: -```wmic bios get SMBIOSBIOSVERSION``` - -Linux: -Open a terminal and run the following command -```sudo dmidecode --string bios-version``` - -### DIY Edition information -If you are experiencing an issue on a DIY system, Please also fill out the memory and storage devices you are using. - -Memory: Manufacture and SKU -Storage: Manufacture and SKU - -### Port/Peripheral information -If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information: -* Peripheral vendor and name. -* Port the Peripheral was connected to. Please see the following for port numbering: [Laptop 12](https://knowledgebase.frame.work/expansion-card-functionality-on-framework-laptop-12-13th-gen-intel-core-S1UDIAsWel) -* Device or expansion card attached to the **Adjacent port** to the port that is having the issue. - -1. [ Fill In device / expansion card ] -2. [ Fill In device / expansion card ] -3. [ Fill In device / expansion card ] -4. [ Fill In device / expansion card ] - -### Standalone Operation -Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS? - -- [ ] Full System, Standalone mode **not** enabled (normal usage) -- [ ] Full System, Standalone mode enabled -- [ ] Mainboard only, Standalone mode enabled -- [ ] Mainboard only, Standalone mode **not** enabled - -## Describe the bug -A clear and concise description of what the bug is. - -## Steps To Reproduce -Steps to reproduce the behavior: -1. Go to '...' -2. Click on '....' -3. Scroll down to '....' -4. See error - -## Expected behavior -A clear and concise description of what you expected to happen. - -## Screenshots -If applicable, add screenshots to help explain your problem. - -## Operating System (please complete the following information): - - OS/Distribution: [e.g. Windows 11] - - Version: [Version] -- Linux Kernel Version: `uname -a` - -## Additional context -Add any other context about the problem here. diff --git a/.github/ISSUE_TEMPLATE/01-laptop12-issue.yml b/.github/ISSUE_TEMPLATE/01-laptop12-issue.yml new file mode 100644 index 0000000..3db04ba --- /dev/null +++ b/.github/ISSUE_TEMPLATE/01-laptop12-issue.yml @@ -0,0 +1,114 @@ +name: Laptop 12 Issue +description: Laptop 12 Issue related to Firmware/Software/Drivers +title: "[Laptop 12] " +labels: ["Laptop 12"] +body: + - type: dropdown + id: sku + attributes: + label: System Model or SKU + options: + - Framework Laptop 12 (13th Gen Intel® Core™) + - Framework Laptop 12 (Intel® Core™ Series 3) + validations: + required: true + - type: input + id: bios-version + attributes: + label: BIOS Version + description: >- + Windows: open a command terminal as administrator and run + `wmic bios get SMBIOSBIOSVERSION`. + Linux: open a terminal and run `sudo dmidecode --string bios-version`. + placeholder: e.g. 3.05 + validations: + required: true + - type: textarea + id: diy-info + attributes: + label: DIY Edition Information + description: >- + If you are experiencing an issue on a DIY system, please also fill out + the memory and storage devices you are using. + value: | + Memory: [Manufacturer and SKU] + Storage: [Manufacturer and SKU] + - type: textarea + id: port-peripheral + attributes: + label: Port/Peripheral Information + description: >- + If you are experiencing an issue with a peripheral or an expansion + card/port, please fill out the peripheral vendor and name, the port it + was connected to (see + [Laptop 12 port numbering](https://knowledgebase.frame.work/expansion-card-functionality-on-framework-laptop-12-13th-gen-intel-core-S1UDIAsWel)), + and the device or expansion card attached to the **adjacent port**. + value: | + Peripheral vendor and name: + 1. [Fill in device / expansion card] + 2. [Fill in device / expansion card] + 3. [Fill in device / expansion card] + 4. [Fill in device / expansion card] + - type: dropdown + id: standalone + attributes: + label: Standalone Operation + description: >- + Are you running your mainboard as a standalone device? Is standalone + mode enabled in the BIOS? + options: + - Full System, Standalone mode NOT enabled (normal usage) + - Full System, Standalone mode enabled + - Mainboard only, Standalone mode enabled + - Mainboard only, Standalone mode NOT enabled + validations: + required: true + - type: textarea + id: description + attributes: + label: Describe the Bug + description: A clear and concise description of what the bug is. + validations: + required: true + - type: textarea + id: reproduce + attributes: + label: Steps To Reproduce + placeholder: | + 1. Go to '...' + 2. Click on '...' + 3. Scroll down to '...' + 4. See error + validations: + required: true + - type: textarea + id: expected + attributes: + label: Expected Behavior + description: A clear and concise description of what you expected to happen. + validations: + required: true + - type: textarea + id: screenshots + attributes: + label: Screenshots + description: >- + If applicable, add screenshots to help explain your problem + (drag and drop images into this field). + - type: input + id: os + attributes: + label: Operating System + placeholder: e.g. Windows 11 25H2, Ubuntu 26.04 + validations: + required: true + - type: input + id: kernel + attributes: + label: Linux Kernel Version + description: If using Linux, the output of `uname -a`. + - type: textarea + id: context + attributes: + label: Additional Context + description: Add any other context about the problem here. diff --git a/.github/ISSUE_TEMPLATE/02-laptop13-issue.md b/.github/ISSUE_TEMPLATE/02-laptop13-issue.md deleted file mode 100644 index 9e34b13..0000000 --- a/.github/ISSUE_TEMPLATE/02-laptop13-issue.md +++ /dev/null @@ -1,82 +0,0 @@ ---- -name: Laptop 13 Issue -about: Laptop 13 Issue related to Firmware/Software/Drivers -title: '[Laptop 13] ' -labels: 'Laptop 13' -assignees: '' - ---- - -## Device Information - -### System Model or SKU - -Please select one of the following - -- [ ] Framework Laptop 13 (11th Gen Intel® Core™) -- [ ] Framework Laptop 13 (12th Gen Intel® Core™) -- [ ] Framework Laptop 13 (13th Gen Intel® Core™) -- [ ] Framework Laptop 13 (AMD Ryzen™ 7040 Series) -- [ ] Framework Laptop 13 (AMD Ryzen™ AI 300 Series) -- [ ] Framework Laptop 13 (Intel® Core™ Ultra Series 1) -- [ ] Framework Laptop 13 (Intel® Core™ Ultra Series 3) - -### BIOS VERSION -Please provide the bios version. - -Windows: -Open a command terminal as administrator: -```wmic bios get SMBIOSBIOSVERSION``` - -Linux: -Open a terminal and run the following command -```sudo dmidecode --string bios-version``` - -### DIY Edition information -If you are experiencing an issue on a DIY system, Please also fill out the memory and storage devices you are using. - -Memory: Manufacture and SKU -Storage: Manufacture and SKU - -### Port/Peripheral information -If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information: -* Peripheral vendor and name. -* Port the Peripheral was connected to. Please see the following for port numbering: [Laptop 13](https://knowledgebase.frame.work/expansion-card-functionality-on-framework-laptop-13-amd-ryzen-7040-series-SkrVx7gAh) -* Device or expansion card attached to the **Adjacent port** to the port that is having the issue. - -1. [ Fill In device / expansion card ] -2. [ Fill In device / expansion card ] -3. [ Fill In device / expansion card ] -4. [ Fill In device / expansion card ] - -### Standalone Operation -Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS? - -- [ ] Full System, Standalone mode **not** enabled (normal usage) -- [ ] Full System, Standalone mode enabled -- [ ] Mainboard only, Standalone mode enabled -- [ ] Mainboard only, Standalone mode **not** enabled - -## Describe the bug -A clear and concise description of what the bug is. - -## Steps To Reproduce -Steps to reproduce the behavior: -1. Go to '...' -2. Click on '....' -3. Scroll down to '....' -4. See error - -## Expected behavior -A clear and concise description of what you expected to happen. - -## Screenshots -If applicable, add screenshots to help explain your problem. - -## Operating System (please complete the following information): - - OS/Distribution: [e.g. Windows 11] - - Version: [Version] -- Linux Kernel Version: `uname -a` - -## Additional context -Add any other context about the problem here. diff --git a/.github/ISSUE_TEMPLATE/02-laptop13-issue.yml b/.github/ISSUE_TEMPLATE/02-laptop13-issue.yml new file mode 100644 index 0000000..406dabf --- /dev/null +++ b/.github/ISSUE_TEMPLATE/02-laptop13-issue.yml @@ -0,0 +1,119 @@ +name: Laptop 13 Issue +description: Laptop 13 Issue related to Firmware/Software/Drivers +title: "[Laptop 13] " +labels: ["Laptop 13"] +body: + - type: dropdown + id: sku + attributes: + label: System Model or SKU + options: + - Framework Laptop 13 (11th Gen Intel® Core™) + - Framework Laptop 13 (12th Gen Intel® Core™) + - Framework Laptop 13 (13th Gen Intel® Core™) + - Framework Laptop 13 (AMD Ryzen™ 7040 Series) + - Framework Laptop 13 (AMD Ryzen™ AI 300 Series) + - Framework Laptop 13 (Intel® Core™ Ultra Series 1) + - Framework Laptop 13 (Intel® Core™ Ultra Series 3) + validations: + required: true + - type: input + id: bios-version + attributes: + label: BIOS Version + description: >- + Windows: open a command terminal as administrator and run + `wmic bios get SMBIOSBIOSVERSION`. + Linux: open a terminal and run `sudo dmidecode --string bios-version`. + placeholder: e.g. 3.19 + validations: + required: true + - type: textarea + id: diy-info + attributes: + label: DIY Edition Information + description: >- + If you are experiencing an issue on a DIY system, please also fill out + the memory and storage devices you are using. + value: | + Memory: [Manufacturer and SKU] + Storage: [Manufacturer and SKU] + - type: textarea + id: port-peripheral + attributes: + label: Port/Peripheral Information + description: >- + If you are experiencing an issue with a peripheral or an expansion + card/port, please fill out the peripheral vendor and name, the port it + was connected to (see + [Laptop 13 port numbering](https://knowledgebase.frame.work/expansion-card-functionality-on-framework-laptop-13-amd-ryzen-7040-series-SkrVx7gAh)), + and the device or expansion card attached to the **adjacent port**. + value: | + Peripheral vendor and name: + 1. [Fill in device / expansion card] + 2. [Fill in device / expansion card] + 3. [Fill in device / expansion card] + 4. [Fill in device / expansion card] + - type: dropdown + id: standalone + attributes: + label: Standalone Operation + description: >- + Are you running your mainboard as a standalone device? Is standalone + mode enabled in the BIOS? + options: + - Full System, Standalone mode NOT enabled (normal usage) + - Full System, Standalone mode enabled + - Mainboard only, Standalone mode enabled + - Mainboard only, Standalone mode NOT enabled + validations: + required: true + - type: textarea + id: description + attributes: + label: Describe the Bug + description: A clear and concise description of what the bug is. + validations: + required: true + - type: textarea + id: reproduce + attributes: + label: Steps To Reproduce + placeholder: | + 1. Go to '...' + 2. Click on '...' + 3. Scroll down to '...' + 4. See error + validations: + required: true + - type: textarea + id: expected + attributes: + label: Expected Behavior + description: A clear and concise description of what you expected to happen. + validations: + required: true + - type: textarea + id: screenshots + attributes: + label: Screenshots + description: >- + If applicable, add screenshots to help explain your problem + (drag and drop images into this field). + - type: input + id: os + attributes: + label: Operating System + placeholder: e.g. Windows 11 25H2, Ubuntu 26.04 + validations: + required: true + - type: input + id: kernel + attributes: + label: Linux Kernel Version + description: If using Linux, the output of `uname -a`. + - type: textarea + id: context + attributes: + label: Additional Context + description: Add any other context about the problem here. diff --git a/.github/ISSUE_TEMPLATE/03-laptop16-issue.md b/.github/ISSUE_TEMPLATE/03-laptop16-issue.md deleted file mode 100644 index 3d9cfc5..0000000 --- a/.github/ISSUE_TEMPLATE/03-laptop16-issue.md +++ /dev/null @@ -1,79 +0,0 @@ ---- -name: Laptop 16 Issue -about: Laptop 16 Issue related to Firmware/Software/Drivers -title: '[Laptop 16] ' -labels: 'Laptop 16' -assignees: '' - ---- - -## Device Information - -### System Model or SKU - -Please select one of the following - -- [ ] Framework Laptop 16 (AMD Ryzen™ 7040 Series) -- [ ] Framework Laptop 16 (AMD Ryzen™ AI 300 Series) - -### BIOS VERSION -Please provide the bios version. - -Windows: -Open a command terminal as administrator: -```wmic bios get SMBIOSBIOSVERSION``` - -Linux: -Open a terminal and run the following command -```sudo dmidecode --string bios-version``` - -### DIY Edition information -If you are experiencing an issue on a DIY system, Please also fill out the memory and storage devices you are using. - -Memory: Manufacture and SKU -Storage: Manufacture and SKU - -### Port/Peripheral information -If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information: -* Peripheral vendor and name. -* Port the Peripheral was connected to. Please see the following for port numbering: [Laptop 16](https://knowledgebase.frame.work/expansion-card-slot-functionality-on-framework-laptop-16-rkUjGm7cn) -* Device or expansion card attached to the **Adjacent port** to the port that is having the issue. - -1. [ Fill In device / expansion card ] -2. [ Fill In device / expansion card ] -3. [ Fill In device / expansion card ] -4. [ Fill In device / expansion card ] -5. [ Fill In device / expansion card ] -6. [ Fill In device / expansion card ] - -### Standalone Operation -Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS? - -- [ ] Full System, Standalone mode **not** enabled (normal usage) -- [ ] Full System, Standalone mode enabled -- [ ] Mainboard only, Standalone mode enabled -- [ ] Mainboard only, Standalone mode **not** enabled - -## Describe the bug -A clear and concise description of what the bug is. - -## Steps To Reproduce -Steps to reproduce the behavior: -1. Go to '...' -2. Click on '....' -3. Scroll down to '....' -4. See error - -## Expected behavior -A clear and concise description of what you expected to happen. - -## Screenshots -If applicable, add screenshots to help explain your problem. - -## Operating System (please complete the following information): - - OS/Distribution: [e.g. Windows 11] - - Version: [Version] -- Linux Kernel Version: `uname -a` - -## Additional context -Add any other context about the problem here. diff --git a/.github/ISSUE_TEMPLATE/03-laptop16-issue.yml b/.github/ISSUE_TEMPLATE/03-laptop16-issue.yml new file mode 100644 index 0000000..e94ebe4 --- /dev/null +++ b/.github/ISSUE_TEMPLATE/03-laptop16-issue.yml @@ -0,0 +1,116 @@ +name: Laptop 16 Issue +description: Laptop 16 Issue related to Firmware/Software/Drivers +title: "[Laptop 16] " +labels: ["Laptop 16"] +body: + - type: dropdown + id: sku + attributes: + label: System Model or SKU + options: + - Framework Laptop 16 (AMD Ryzen™ 7040 Series) + - Framework Laptop 16 (AMD Ryzen™ AI 300 Series) + validations: + required: true + - type: input + id: bios-version + attributes: + label: BIOS Version + description: >- + Windows: open a command terminal as administrator and run + `wmic bios get SMBIOSBIOSVERSION`. + Linux: open a terminal and run `sudo dmidecode --string bios-version`. + placeholder: e.g. 3.06 + validations: + required: true + - type: textarea + id: diy-info + attributes: + label: DIY Edition Information + description: >- + If you are experiencing an issue on a DIY system, please also fill out + the memory and storage devices you are using. + value: | + Memory: [Manufacturer and SKU] + Storage: [Manufacturer and SKU] + - type: textarea + id: port-peripheral + attributes: + label: Port/Peripheral Information + description: >- + If you are experiencing an issue with a peripheral or an expansion + card/port, please fill out the peripheral vendor and name, the port it + was connected to (see + [Laptop 16 port numbering](https://knowledgebase.frame.work/expansion-card-slot-functionality-on-framework-laptop-16-rkUjGm7cn)), + and the device or expansion card attached to the **adjacent port**. + value: | + Peripheral vendor and name: + 1. [Fill in device / expansion card] + 2. [Fill in device / expansion card] + 3. [Fill in device / expansion card] + 4. [Fill in device / expansion card] + 5. [Fill in device / expansion card] + 6. [Fill in device / expansion card] + - type: dropdown + id: standalone + attributes: + label: Standalone Operation + description: >- + Are you running your mainboard as a standalone device? Is standalone + mode enabled in the BIOS? + options: + - Full System, Standalone mode NOT enabled (normal usage) + - Full System, Standalone mode enabled + - Mainboard only, Standalone mode enabled + - Mainboard only, Standalone mode NOT enabled + validations: + required: true + - type: textarea + id: description + attributes: + label: Describe the Bug + description: A clear and concise description of what the bug is. + validations: + required: true + - type: textarea + id: reproduce + attributes: + label: Steps To Reproduce + placeholder: | + 1. Go to '...' + 2. Click on '...' + 3. Scroll down to '...' + 4. See error + validations: + required: true + - type: textarea + id: expected + attributes: + label: Expected Behavior + description: A clear and concise description of what you expected to happen. + validations: + required: true + - type: textarea + id: screenshots + attributes: + label: Screenshots + description: >- + If applicable, add screenshots to help explain your problem + (drag and drop images into this field). + - type: input + id: os + attributes: + label: Operating System + placeholder: e.g. Windows 11 25H2, Ubuntu 26.04 + validations: + required: true + - type: input + id: kernel + attributes: + label: Linux Kernel Version + description: If using Linux, the output of `uname -a`. + - type: textarea + id: context + attributes: + label: Additional Context + description: Add any other context about the problem here. diff --git a/.github/ISSUE_TEMPLATE/04-desktop-issue.md b/.github/ISSUE_TEMPLATE/04-desktop-issue.md deleted file mode 100644 index a380153..0000000 --- a/.github/ISSUE_TEMPLATE/04-desktop-issue.md +++ /dev/null @@ -1,64 +0,0 @@ ---- -name: Desktop Issue -about: Desktop Issue related to Firmware/Software/Drivers -title: '[Desktop] ' -labels: 'Desktop' -assignees: '' - ---- - -## Device Information - -### System Model or SKU - -- [x] Framework Desktop (AMD Ryzen™ AI Max 300 Series) - -### BIOS VERSION -Please provide the bios version. - -Windows: -Open a command terminal as administrator: -```wmic bios get SMBIOSBIOSVERSION``` - -Linux: -Open a terminal and run the following command -```sudo dmidecode --string bios-version``` - -### DIY Edition information -If you are experiencing an issue on a DIY system, Please also fill out the memory and storage devices you are using. - -Memory: Manufacture and SKU -Storage: Manufacture and SKU - -### Port/Peripheral information -If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information: -* Peripheral vendor and name. -* Port the Peripheral was connected to. Please see the following for port numbering: [Desktop](https://knowledgebase.frame.work/en_us/expansion-card-functionality-on-framework-desktop-amd-ryzen-ai-max-300-series-HyhiaJYVxl) -* Device or expansion card attached to the **Adjacent port** to the port that is having the issue. - -1. [ Fill In device / expansion card ] -2. [ Fill In device / expansion card ] - -## Describe the bug -A clear and concise description of what the bug is. - -## Steps To Reproduce -Steps to reproduce the behavior: -1. Go to '...' -2. Click on '....' -3. Scroll down to '....' -4. See error - -## Expected behavior -A clear and concise description of what you expected to happen. - -## Screenshots -If applicable, add screenshots to help explain your problem. - -## Operating System (please complete the following information): - - OS/Distribution: [e.g. Windows 11] - - Version: [Version] -- Linux Kernel Version: `uname -a` - -## Additional context -Add any other context about the problem here. diff --git a/.github/ISSUE_TEMPLATE/04-desktop-issue.yml b/.github/ISSUE_TEMPLATE/04-desktop-issue.yml new file mode 100644 index 0000000..674b978 --- /dev/null +++ b/.github/ISSUE_TEMPLATE/04-desktop-issue.yml @@ -0,0 +1,96 @@ +name: Desktop Issue +description: Desktop Issue related to Firmware/Software/Drivers +title: "[Desktop] " +labels: ["Desktop"] +body: + - type: dropdown + id: sku + attributes: + label: System Model or SKU + options: + - Framework Desktop (AMD Ryzen™ AI Max 300 Series) + validations: + required: true + - type: input + id: bios-version + attributes: + label: BIOS Version + description: >- + Windows: open a command terminal as administrator and run + `wmic bios get SMBIOSBIOSVERSION`. + Linux: open a terminal and run `sudo dmidecode --string bios-version`. + placeholder: e.g. 3.03 + validations: + required: true + - type: textarea + id: diy-info + attributes: + label: DIY Edition Information + description: >- + If you are experiencing an issue on a DIY system, please also fill out + the storage devices you are using. + value: | + Storage: [Manufacturer and SKU] + - type: textarea + id: port-peripheral + attributes: + label: Port/Peripheral Information + description: >- + If you are experiencing an issue with a peripheral or an expansion + card/port, please fill out the peripheral vendor and name, the port it + was connected to (see + [Desktop port numbering](https://knowledgebase.frame.work/en_us/expansion-card-functionality-on-framework-desktop-amd-ryzen-ai-max-300-series-HyhiaJYVxl)), + and the device or expansion card attached to the **adjacent port**. + value: | + Peripheral vendor and name: + 1. [Fill in device / expansion card] + 2. [Fill in device / expansion card] + - type: textarea + id: description + attributes: + label: Describe the Bug + description: A clear and concise description of what the bug is. + validations: + required: true + - type: textarea + id: reproduce + attributes: + label: Steps To Reproduce + placeholder: | + 1. Go to '...' + 2. Click on '...' + 3. Scroll down to '...' + 4. See error + validations: + required: true + - type: textarea + id: expected + attributes: + label: Expected Behavior + description: A clear and concise description of what you expected to happen. + validations: + required: true + - type: textarea + id: screenshots + attributes: + label: Screenshots + description: >- + If applicable, add screenshots to help explain your problem + (drag and drop images into this field). + - type: input + id: os + attributes: + label: Operating System + placeholder: e.g. Windows 11 25H2, Ubuntu 26.04 + validations: + required: true + - type: input + id: kernel + attributes: + label: Linux Kernel Version + description: If using Linux, the output of `uname -a`. + - type: textarea + id: context + attributes: + label: Additional Context + description: Add any other context about the problem here.