UWP Support for Dell Latitude 7230 Rugged Extreme Tablet

[tsoen]

Summarize your device feedback
Hello,
As I understood from #90, the Dell Latitude Rugged Extreme Tablets 7220 (UWP) has been removed from the recommended devices and its new version (7230) is not planned to become a supported device.
I just wanted to make make sure and check with your team if the 7230 may become a supported device in the future. If it is not planned at the moment, perhaps may be contact your sales to find an a way to support you in order to make it happen ?

At the moment, the 7230 tablet does not support:

• Flashlight (as mentioned in the other ticket)
• Ground Plane (we get a "The Ground Plane feature requires anchors to be available on the current platform" error message). I suppose mid-Air anchors are not supported either in this case although I did not test it.

Business Impact
We have current and potential professional customers representing hundreds of users of have specifically targeted this device for their use-case.
Plane detection was working on this device with Qualcomm's Wikitude AR SDK.

Link to device manufacturer / device specifications
https://www.dell.com/en-us/shop/dell-laptops/latitude-7230-rugged-extreme-tablet/spd/latitude-12-7230-rugged-laptop/xctolr7230usvp

[ptc-pscheper]

Hey @tsoen, I will transform this ticket into a general device support request for anyone else who might be interested in this device. Can you please reach out to vuforia-feedback@ptc.com and refer this ticket? I will be able to connect you with our PM and sales teams to further discuss.

[ptc-emaggio]

As communicated in Engine 10.25 release notes support for VISLAM, part of Vuforia’s Fusion tracking system, will be removed in a future version of Engine. VISLAM is the technology block providing Ground Plane functionality on UWP tablets. As a consequence we are also not planning to expand device support and Ground Plane will stop working on currently supported devices once apps are built against new versions of Engine SDK.