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synbio hub 502 error when collections or parts are opened #1540

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pvskpraveen opened this issue Apr 30, 2024 · 7 comments
Open

synbio hub 502 error when collections or parts are opened #1540

pvskpraveen opened this issue Apr 30, 2024 · 7 comments

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@pvskpraveen
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I am noticing that when I try to open any of my submissions or if I open any parts like https://synbiohub.org/public/igem/BBa_K1428000/1, I get a 502 Gateway error. Please check

@cjmyers
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cjmyers commented May 1, 2024

Should be working now. Please check

@pvskpraveen
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Thank you. It worked for one day and now the entire website is not available

@cjmyers
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cjmyers commented May 2, 2024

Yeah, there seems to be some problem with our port forwarding software. SBH is up but not accessible. I've rebooted the port forwarding software (caddy), and it is accessible again. I will try to debug why that software if failing. Sorry for the inconvenience.

@CoolEJ
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CoolEJ commented May 13, 2024

Hello, this has been happening frequently.

@cjmyers
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cjmyers commented May 13, 2024

Sorry about that. When it happens, let us know, so I can check the system. I've restarted the system, and it seems to be working for me now.

@Uselessandusefull
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Uselessandusefull commented May 31, 2024

From the past 3 days I am unable open any of my submissions because I am getting a blank page saying "502 Bad Gateway" . Please do the needful🙏

@cjmyers
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cjmyers commented May 31, 2024

Could you try now

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4 participants