5 out of 5 monitors no longer work after the updates Ubuntu 23.10 -> 24.04 and zoneminder 1.36.33 -> 1.36.35

[TheRealEckat]

• Version of ZoneMinder: 1.36.35 (1.36.35~20241001.9-noble1 amd64)
• How you installed ZoneMinder: ppa:iconnor/zoneminder-proposed
• Full name and version of OS: Ubuntu Linux 24.04.1

The bug affects all 5 of the 5 cameras set up (3x Reolink, 1x Axis, 1x Cisco)

Description:
I had installed Zoneminder on Ubuntu 23.10 and configured it with the 5 cameras.
As this Ubuntu version was no longer in maintenance, I did a release update to 24.04.
In the course of this I also updated Zoneminder. With the ppa:iconnor/zoneminder-1.36 the newer Ubuntu versions are unfortunately no longer supported (the last one is 1.36.33).
Therefore, after a hint in another issue, I switched to the ppa:iconnor/zoneminder-proposed.
This then installed 1.36.35 (1.36.35~20241001.9-noble1 amd64).

Since then, all 5 cameras no longer work.

I was able to fix an error with a not found font file myself.

I can't figure out the log files for the current problem. They look identical for the 5 cameras.

Can anyone help here?

To Reproduce
The error is constantly present for me after I have made the updates.

Expected behavior
Functioning cameras :)

Debug Logs

zmdc.log
11.10.2024 22:16:41.225858 zmdc[12655].INF [ZMServer:411] [Starting pending process, zmc -m 2]
11.10.2024 22:16:41.238727 zmdc[12655].INF [ZMServer:411] ['zmc -m 2' starting at 24/10/11 22:16:41, pid = 15246]
11.10.2024 22:16:41.238766 zmdc[15246].INF [ZMServer:411] ['zmc -m 2' started at 24/10/11 22:16:41]
11.10.2024 22:16:42.243676 zmdc[12655].INF [ZMServer:411] [Starting pending process, zmc -m 1]
11.10.2024 22:16:42.253893 zmdc[12655].INF [ZMServer:411] ['zmc -m 1' starting at 24/10/11 22:16:42, pid = 15251]
11.10.2024 22:16:42.253908 zmdc[15251].INF [ZMServer:411] ['zmc -m 1' started at 24/10/11 22:16:42]
11.10.2024 22:16:43.877369 zmdc[12655].ERR [ZMServer:718] ['zmc -m 2' exited abnormally, exit status 255]
11.10.2024 22:16:46.390523 zmdc[12655].ERR [ZMServer:718] ['zmc -m 1' exited abnormally, exit status 255]

zmc_m1.log
10/11/24 22:15:00.337821 zmc_m1[14938].DB1-zm_logger.cpp/224 [LogOpts: level=DB1 effective=DB1, screen=OFF, database=INF, logfile=DB9->/var/log/zm/zmc_m1.log, syslog=WAR]
10/11/24 22:15:00.337873 zmc_m1[14938].DB1-zm_utils.cpp/198 [Detected a x86\x86-64 processor with AVX2]
10/11/24 22:15:00.338336 zmc_m1[14938].DB1-zm_storage.cpp/91 [No id passed to Storage constructor.  Using default path /var/cache/zoneminder/events instead]
10/11/24 22:15:00.338347 zmc_m1[14938].DB1-zm_monitor.cpp/494 [Have camera type Ffmpeg]
10/11/24 22:15:00.338351 zmc_m1[14938].DB1-zm_monitor.cpp/2218 [Reloading linked monitors for monitor 1. OG - Flur/Treppe 1, '(null)']
10/11/24 22:15:00.338358 zmc_m1[14938].DB1-zm_packetqueue.cpp/743 [Setting pre_event_video_packet_count to 5]
10/11/24 22:15:00.338362 zmc_m1[14938].DB1-zm_packetqueue.cpp/737 [Setting max_video_packet_count to 0]
10/11/24 22:15:00.338366 zmc_m1[14938].DB1-zm_monitor.cpp/659 [mem.size(8) SharedData=768 TriggerData=560 VideoStoreData=4128 timestamps=48 images=3x5242880 = 15728640 total=15734208]
10/11/24 22:15:00.338382 zmc_m1[14938].INF-zm_ffmpeg.cpp/84 [Enabling ffmpeg logs, as LOG_DEBUG+LOG_FFMPEG are enabled in options]
10/11/24 22:15:00.338649 zmc_m1[14938].DB1-zm_zone.cpp/839 [Got 6 zones for monitor 1. OG - Flur/Treppe 1]
10/11/24 22:15:00.339238 zmc_m1[14938].DB1-zm_image.cpp/2486 [vertices 12]
10/11/24 22:15:00.340766 zmc_m1[14938].DB1-zm_image.cpp/2486 [vertices 9]
10/11/24 22:15:00.342018 zmc_m1[14939].DB1-zm_db.cpp/226 [Success running sql query INSERT INTO `Logs` ( `TimeKey`, `Component`, `ServerId`, `Pid`, `Level`, `Code`, `Message`, `File`, `Line` ) VALUES ( 1728677700.338382, 'zmc_m1', 0, 14938, 0, 'INF', 'Enabling ffmpeg logs, as LOG_DEBUG+LOG_FFMPEG are enabled in options', 'zm_ffmpeg.cpp', 84 ), thread_id: 2398]
10/11/24 22:15:00.342298 zmc_m1[14938].DB1-zm_image.cpp/2486 [vertices 5]
10/11/24 22:15:00.343714 zmc_m1[14938].DB1-zm_image.cpp/2486 [vertices 12]
10/11/24 22:15:00.345172 zmc_m1[14938].DB1-zm_image.cpp/2486 [vertices 4]
10/11/24 22:15:00.346645 zmc_m1[14938].DB1-zm_image.cpp/2486 [vertices 4]
10/11/24 22:15:00.347495 zmc_m1[14938].DB1-zm_monitor.cpp/2212 [Reloading zones for monitor 1. OG - Flur/Treppe 1 have 6]
10/11/24 22:15:00.347508 zmc_m1[14938].DB1-zm_monitor.cpp/695 [Loaded monitor 1(1. OG - Flur/Treppe 1), 6 zones]
10/11/24 22:15:00.347523 zmc_m1[14938].INF-zmc.cpp/220 [Starting Capture version 1.36.35]
10/11/24 22:15:00.351083 zmc_m1[14939].DB1-zm_db.cpp/226 [Success running sql query INSERT INTO `Logs` ( `TimeKey`, `Component`, `ServerId`, `Pid`, `Level`, `Code`, `Message`, `File`, `Line` ) VALUES ( 1728677700.347523, 'zmc_m1', 0, 14938, 0, 'INF', 'Starting Capture version 1.36.35', 'zmc.cpp', 220 ), thread_id: 2398]
10/11/24 22:15:00.355852 zmc_m1[14938].DB1-zm_db.cpp/226 [Success running sql query INSERT INTO Monitor_Status (MonitorId,Status,CaptureFPS,AnalysisFPS,UpdatedOn) VALUES (1, 'Running',0,0,NOW()) ON DUPLICATE KEY UPDATE Status='Running',CaptureFPS=0,AnalysisFPS=0,CaptureBandwidth=0,UpdatedOn=NOW(), thread_id: 2398]
10/11/24 22:15:00.355870 zmc_m1[14938].DB1-zm_ffmpeg_camera.cpp/186 [Priming capture from rtsp://192.168.2.53/mpeg4/media.amp]
10/11/24 22:15:00.355889 zmc_m1[14938].DB1-zm_ffmpeg_camera.cpp/313 [Calling avformat_open_input for rtsp://192.168.2.53/mpeg4/media.amp]
10/11/24 22:15:00.410626 zmc_m1[14938].DB1-zm_ffmpeg_camera.cpp/347 [Finding stream info]
10/11/24 22:15:04.389026 zmc_m1[14938].DB1-zm_ffmpeg.cpp/280 [Dumping stream index i(0) index(0)]
10/11/24 22:15:04.389064 zmc_m1[14938].DB1-zm_ffmpeg.cpp/290 [    Stream #0:0]
10/11/24 22:15:04.389071 zmc_m1[14938].DB1-zm_ffmpeg.cpp/298 [frame_size:0 stream timebase: 1/90000]
10/11/24 22:15:04.389076 zmc_m1[14938].DB1-zm_ffmpeg.cpp/304 [codec: mpeg4 video]
10/11/24 22:15:04.389081 zmc_m1[14938].DB1-zm_ffmpeg.cpp/232 [90k stream tb numerator]
10/11/24 22:15:04.389102 zmc_m1[14938].DB1-zm_ffmpeg.cpp/254 [Dumping codec_context codec_type(0 video) codec_id(12 mpeg4) width(1280) height(1024)  timebase(0/1) format(yuv420p) gop_size 12 max_b_frames 0 me_cmp 0 me_range 0 qmin 2 qmax 31]
10/11/24 22:15:04.389111 zmc_m1[14938].DB1-zm_packetqueue.cpp/697 [Didn't find a keyframe for stream 0, so returning the it to it]
10/11/24 22:15:04.389116 zmc_m1[14938].DB1-zm_monitor.cpp/2998 [Creating decoder thread]
10/11/24 22:15:04.389208 zmc_m1[14938].DB1-zm_monitor.cpp/3005 [Done restarting decoder]
10/11/24 22:15:04.389222 zmc_m1[14938].DB1-zm_monitor.cpp/3007 [getting analysis_it]
10/11/24 22:15:04.389227 zmc_m1[14938].DB1-zm_packetqueue.cpp/697 [Didn't find a keyframe for stream 0, so returning the it to it]
10/11/24 22:15:04.389232 zmc_m1[14938].DB1-zm_monitor.cpp/3013 [Starting an analysis thread for monitor (1)]
10/11/24 22:15:04.393252 zmc_m1[14938].DB1-zm_db.cpp/226 [Success running sql query INSERT INTO Monitor_Status (MonitorId,Status,UpdatedOn) VALUES (1, 'Connected', NOW()) ON DUPLICATE KEY UPDATE Status='Connected',UpdatedOn=NOW(), thread_id: 2398]
10/11/24 22:15:04.398921 zmc_m1[14957].DB1-zm_packet.cpp/126 [got frame: format 0 yuv420p 1280x1024 linesize:1280x640 pts: -9223372036854775808 keyframe: 1]
10/11/24 22:15:04.399053 zmc_m1[14957].DB1-zm_monitor.cpp/2530 [Setup conversion context for 1280x1024 yuv420p to 1280x1024 rgba]
10/11/24 22:15:04.399062 zmc_m1[14957].DB1-zm_image.cpp/253 [PopulateFrame: width 1280 height 1024 linesize 5120 colours 4 imagesize 5242880 rgba]
10/11/24 22:15:04.399067 zmc_m1[14957].DB1-zm_image.cpp/285 [PopulateFrame: width 1280 height 1024 linesize 5120 colours 4 imagesize 5242880]
10/11/24 22:15:04.399071 zmc_m1[14957].DB1-zm_image.cpp/286 [Image.Populate(frame): format 26 rgba 1280x1024 linesize:5120x0 pts: -9223372036854775808 keyframe: 0]
10/11/24 22:15:04.399074 zmc_m1[14957].DB1-zm_image.cpp/315 [source frame before convert: format 0 yuv420p 1280x1024 linesize:1280x640 pts: -9223372036854775808 keyframe: 1]
10/11/24 22:15:04.402081 zmc_m1[14957].DB1-zm_image.cpp/329 [dest frame after convert: format 26 rgba 1280x1024 linesize:5120x0 pts: -9223372036854775808 keyframe: 0]
10/11/24 22:15:04.402753 zmc_m1[14958].DB1-zm_monitor.cpp/1852 [Recalculating motion_frame_skip (0) = capture_fps(0.247348) / analysis_fps(5.000000)]
10/11/24 22:15:04.402793 zmc_m1[14958].DB1-zm_monitor.cpp/1860 [Assigning instead of Detecting]
10/11/24 22:15:04.405570 zmc_m1[14958].ERR-zm_signal.cpp/54 [Got signal 11 (Segmentation fault), crashing]
10/11/24 22:15:04.405626 zmc_m1[14958].DB1-zm_signal.cpp/61 [Signal information: number 11 code 1 errno 0 pid 112 uid 0 status 0]
10/11/24 22:15:04.405630 zmc_m1[14958].ERR-zm_signal.cpp/84 [Signal address is 0x70, from 0x5dec18f87852]
10/11/24 22:15:04.405874 zmc_m1[14958].ERR-zm_signal.cpp/105 [Backtrace 0: /usr/bin/zmc(+0x54b66) [0x5dec18fa9b66]]
10/11/24 22:15:04.405889 zmc_m1[14958].ERR-zm_signal.cpp/105 [Backtrace 1: /lib/x86_64-linux-gnu/libc.so.6(+0x45320) [0x72de9c445320]]
10/11/24 22:15:04.405897 zmc_m1[14958].ERR-zm_signal.cpp/105 [Backtrace 2: /usr/bin/zmc(+0x32852) [0x5dec18f87852]]
10/11/24 22:15:04.405903 zmc_m1[14958].ERR-zm_signal.cpp/105 [Backtrace 3: /usr/bin/zmc(+0x5e1f1) [0x5dec18fb31f1]]
10/11/24 22:15:04.405909 zmc_m1[14958].ERR-zm_signal.cpp/105 [Backtrace 4: /lib/x86_64-linux-gnu/libstdc++.so.6(+0xeabb4) [0x72de9c8eabb4]]
10/11/24 22:15:04.405915 zmc_m1[14958].ERR-zm_signal.cpp/105 [Backtrace 5: /lib/x86_64-linux-gnu/libc.so.6(+0x9ca94) [0x72de9c49ca94]]
10/11/24 22:15:04.405921 zmc_m1[14958].ERR-zm_signal.cpp/105 [Backtrace 6: /lib/x86_64-linux-gnu/libc.so.6(+0x129c3c) [0x72de9c529c3c]]
10/11/24 22:15:04.405927 zmc_m1[14958].INF-zm_signal.cpp/112 [Backtrace complete, please execute the following command for more information: addr2line -e /usr/bin/zmc 0x5dec18fa9b66 0x72de9c445320 0x5dec18f87852 0x5dec18fb31f1 0x72de9c8eabb4 0x72de9c49ca94 0x72de9c529c3c]
10/11/24 22:15:04.405937 zmc_m1[14958].FAT-zm_signal.cpp/52 [Got signal 11 (Segmentation fault), crashing]

The command
addr2line -e /usr/bin/zmc 0x5dec18fa9b66 0x72de9c445320 0x5dec18f87852 0x5dec18fb31f1 0x72de9c8eabb4 0x72de9c49ca94 0x72de9c529c3c
shows:
??:0
??:0
??:0
??:0
??:0
??:0
??:0

I could not find anything in the other log files that indicates an error.
If you want me to add other logs, please tell me which ones.

[welcome]

Thanks for opening your first issue here! Just a reminder, this forum is for Bug Reports only. Be sure to follow the issue template!

[gurka]

I think that you need to install the zoneminder-dbg package, which should also be available in the ppa, to get anything useful from the addr2line command.

[connortechnology]

Please update. There is a fix for this. Also, 1.36.35 has formally been released.