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Cannot switch supplies/borrows in Arbitrum #2106

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Grunting77 opened this issue Jul 10, 2024 · 1 comment
Open

Cannot switch supplies/borrows in Arbitrum #2106

Grunting77 opened this issue Jul 10, 2024 · 1 comment
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bug Something isn't working new issue This issue has not been triaged by the core team yet

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@Grunting77
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Describe the bug
Unable to switch supplies or borrows tokens to other tokens.

To Reproduce
Steps to reproduce the behavior:

  1. Go to Supplies tab on Arbitrum V3
  2. Click on Switch for ETH asset
  3. Input Supplied asset amount for switch
  4. See Error "There was an issue fetching data from Paraswap"

Expected behavior
Should have been able to proceed to next step to switch ETH to another token (WBTC, for example)

Screenshots
Screenshot_3
Screenshot_4

Desktop (please complete the following information):

  • OS: Win10 Prof 64x
  • Browser chrome
  • Version 126.0.6478.127

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Browser [e.g. stock browser, safari]
  • Version [e.g. 22]

Additional context
Add any other context about the problem here.

@Grunting77 Grunting77 added bug Something isn't working new issue This issue has not been triaged by the core team yet labels Jul 10, 2024
@Grunting77 Grunting77 changed the title Cannot switch supplies/borrow jn Arbitrum Cannot switch supplies/borrow in Arbitrum Jul 10, 2024
@Grunting77 Grunting77 changed the title Cannot switch supplies/borrow in Arbitrum Cannot switch supplies/borrows in Arbitrum Jul 10, 2024
@Generalresolution03
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Hello @Grunting77
I hope your issue has been resolved by now. If not, I sincerely apologize for the delayed response. It appears that you're experiencing a transcript error, which typically means there was a glitch or issue with the system incorrectly recording a swapping confirmations. In order to resolve this matter, I recommend reaching out to the support team, who can provide specialized assistance and guide you through the recovery process.

I've already created a support ticket for you. You can access the recovery guidelines and additional help by visiting this link: live agent.

Once on the page, you'll find a live chat bubble in the bottom right corner. Click that icon to start a live conversation with one of the support agents, who will help ensure that your issue is resolved promptly.

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Labels
bug Something isn't working new issue This issue has not been triaged by the core team yet
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@Grunting77 @Generalresolution03 and others