diff --git a/app/models/step_select_postcode_area.rb b/app/models/step_select_postcode_area.rb
index 7f66ba7..1c1fbc4 100644
--- a/app/models/step_select_postcode_area.rb
+++ b/app/models/step_select_postcode_area.rb
@@ -33,8 +33,8 @@ def validate_with(workflow, value)
       workflow.traverse_to(successor_step)
     else
       set_flash("Sorry, '#{value}' does not appear to be a valid value for a #{subtype_label}.
-      A #{subtype_label} is the first one or two letters of a UK postcode, for example "B"
-      or "TA&quot".html_safe)
+      A #{subtype_label} is the first one or two letters of a UK postcode, for example
+      'B' or 'TA'.")
     end
   end
 end
diff --git a/app/models/step_select_postcode_district.rb b/app/models/step_select_postcode_district.rb
index d6b1548..2c6a643 100644
--- a/app/models/step_select_postcode_district.rb
+++ b/app/models/step_select_postcode_district.rb
@@ -33,8 +33,8 @@ def validate_with(workflow, value)
       workflow.traverse_to(successor_step)
     else
       set_flash("Sorry, '#{value}' does not appear to be a valid value for a #{subtype_label}.
-      A #{subtype_label} is the first part of a UK postcode, up to the space. For example 
-      "B17" or "TA9&quot".html_safe)
+      A #{subtype_label} is the first part of a UK postcode, up to the space. For example
+      'B17' or 'TA9'.")
     end
   end
 end
diff --git a/app/models/step_select_postcode_sector.rb b/app/models/step_select_postcode_sector.rb
index d62c9b2..077437e 100644
--- a/app/models/step_select_postcode_sector.rb
+++ b/app/models/step_select_postcode_sector.rb
@@ -37,8 +37,8 @@ def validate_with(workflow, value)
       workflow.traverse_to(successor_step)
     else
       set_flash("Sorry, '#{value}' does not appear to be a valid value for a #{subtype_label}.
-      A #{subtype_label} is the first part of a UK postcode, up to and including the first 
-      digit after the space. For example "B17 0" or "TA9 3"".html_safe)
+      A #{subtype_label} is the first part of a UK postcode, up to and including the first
+      digit after the space. For example 'B17 0' or 'TA9 3'.")
     end
   end
 end