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SUPPORT.md

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Support

This article explains where to get help with remark. Please read through the following guidelines.

👉 Note: before participating in our community, please read our code of conduct. By interacting with this repository, organization, or community you agree to abide by its terms.

Questions

Please chat and ask questions on GitHub Discussions!
We will also review the GitHub issues. Also, you can contact us at: blockchain@izertis.com

Asking quality questions

Help us help you!

Spending time framing a question and adding support links or resources makes it much easier for us to help. It’s easy to fall into the trap of asking something too specific when you’re close to a problem. Then, those trying to help you out have to spend a lot of time asking additional questions to understand what you are hoping to achieve.

Spending the extra time up front can help save everyone time in the long run.

  • Try to define what you need help with:
    • Is there something in particular you want to do?
    • What problem are you encountering and what steps have you taken to try and fix it?
    • Is there a concept you’re not understanding?
  • Learn about the rubber duck debugging method
  • Avoid falling for the XY problem
  • Search on GitHub to see if a similar question has been asked
  • If possible, provide sample code or a video
  • The more time you put into asking your question, the better we can help you

Contributions

See CONTRIBUTING.md on how to contribute.

Attribution

This text is a modified version of this source, which is licensed under a Creative Commons Attribution 4.0 International (CC-BY-4.0) license by Titus Wormer.