API error

[netmatrixtech]

Describe Your Problem:
I've been using this Wyze plugin for a long time now but recently had to upgrade my networking equipment which inevitably ended up changing my HomeBridge IP due to introducing VLANs. I had also placed my Wyze Cam Pro v3's on a separate VLAN but that caused a lot of issues with numerous IoT devices and I reverted the cams to the same VLAN as HomeBridge. While all my other HomeBridge/HomeKit plugins are now working again with the new HomeBridge server IP, it seems I can't get the Wyze plugin to work again. I continually get API errors even after creating new API keys on the Wyze website, deleting, and reinstalling the plugin or even reverted to a previous revision. It doesn't seem to matter what I do I'm always getting these API errors now. Even removing and registering the plugin from within HomeKit doesn't work.
Any thoughts?
Thanks so much!! love ya work!
cheers

Tim

Logs:

[10/04/2024, 9:07:22 pm] [Wyze] Wyze API Error (2001): 'access token is error'
[10/04/2024, 9:07:22 pm] [Wyze] API response PerformRequest: {"url":"app/user/refresh_token","status":200,"data":{"ts":1712747242360,"code":"2002","msg":"RefreshTokenError","data":{}},"headers":{"date":"Wed, 10 Apr 2024 11:07:22 GMT","content-type":"application/json; charset=utf-8","content-length":"70","connection":"keep-alive","x-ratelimit-remaining":"298","x-ratelimit-reset-by":"Wed Apr 10 11:10:20 GMT 2024","cache-control":"no-cache","pragma":"no-cache","expires":"-1","server":"Microsoft-IIS/8.5","access-control-allow-headers":"Origin, X-Requested-With, Content-Type, Cache-Control, Accept, authorization, content-type","access-control-allow-methods":"POST,GET,OPTIONS","access-control-allow-origin":"*","x-aspnet-version":"4.0.30319","x-powered-by":"ASP.NET"}}
[10/04/2024, 9:07:22 pm] [Wyze] API rate limit remaining: 298. Expires in 177559ms
[10/04/2024, 9:07:22 pm] [Wyze] Wyze API Error (2002): 'RefreshTokenError'
[10/04/2024, 9:07:22 pm] [Wyze] Error getting devices: Error: Refresh Token could not be used to get a new access token. Error: Wyze API Error (2002) - RefreshTokenError

Show the Homebridge logs here, remove any sensitive information.

**Plugin Config:**

{
    "name": "Wyze",
    "username": "me@mofo.com",
    "password": "xxxxxxx",
    "keyId": "jxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
    "apiKey": "Txxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
    "refreshInterval": 60000,
    "hms": false,
    "showAdvancedOptions": true,
    "apiLogEnabled": true,
    "pluginLoggingEnabled": false,
    "lowBatteryPercentage": 30,
    "excludeMacAddress": false,
    "excludedeviceType": false,
    "_bridge": {
        "username": "0E:F8:5C:73:71:99",
        "port": 59060
    },
    "platform": "WyzeSmartHome"
}

Show your Homebridge config.json here, remove any sensitive information.

Screenshots:

Just the API errors really.

Environment:

• Plugin Version: v0.5.46
• Homebridge Version: v1.7.0 · [UI v4.56.1]]
• Node.js Version: v20.12.1
• NPM Version: <not sure
• Operating System: Debian

[github-actions]

Message that will be displayed on users' first issue

[jfarmer08]

You can try and delete the persist/wyze-UUID.json and then restart.

[netmatrixtech]

Bloody brilliant.... thanks so much and appreciate your quick response.
cheers!

[Ogerbrow]

I think I am having this same issue. I see the solution and have searched for the persist/wyze-UUID.json to delete but have not been successful in finding it. Would you please tell me where I can locate it?

[jfarmer08]

I do believe if you look at homebridge Home Screen there is a widget that will tell you the locations Get Outlook for iOS<https://aka.ms/o0ukef>

…

________________________________ From: Ogerbrow ***@***.***> Sent: Monday, August 12, 2024 1:11:30 PM To: jfarmer08/homebridge-wyze-smart-home ***@***.***> Cc: Farmer ***@***.***>; Comment ***@***.***> Subject: Re: [jfarmer08/homebridge-wyze-smart-home] API error (Issue #243) I think I am having this same issue. I see the solution and have searched for the persist/wyze-UUID.json to delete but have not been successful in finding it. Would you please tell me where I can locate it? — Reply to this email directly, view it on GitHub<#243 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AEKHFB4BGYBSHQJ7JTZEGO3ZRD3FFAVCNFSM6AAAAABGAH4HR2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOBUGYZTAMZWG4>. You are receiving this because you commented.Message ID: ***@***.***>