Enhanced Debugging for Import Error

[ashleyshaw]

Enhanced Debugging for Import Errors - Feature Request

Overview

Currently, diagnosing issues during the import process is challenging due to the lack of detailed error reporting. When an import fails, users have minimal feedback on the cause of the error, making it difficult to resolve the issue efficiently.

Problem

• It’s difficult to pinpoint the cause of import failures without clear error messages or logs.
• Users must rely on manual debugging through server logs, which is time-consuming and requires technical knowledge.

Proposed Solution

• Detailed Error Messages: Provide clear, actionable error messages during the import process. For example, include specific details like file format issues, connection errors, or missing required fields.

• Enhanced Logging: Implement a robust logging mechanism to capture and store errors that occur during import. Logs should include details about the error type, relevant data points, and timestamps, and should be easily accessible through the WordPress admin panel.

  Example:
  Error: Failed to import data due to missing tour date information. Please verify the source file includes valid date formats.

Alternatives Considered

• Manual Debugging: Manually reviewing server logs has been the fallback method, but this is inefficient and requires additional technical expertise. It’s also less user-friendly for non-technical users who are managing the import process.

Benefits

• Improved troubleshooting by providing users with the information they need to resolve errors quickly.
• Reduced frustration by eliminating the need for manual debugging.
• Better support experience: With detailed logs, support teams can provide more effective assistance when users encounter issues.

Additional Context

Implementing this feature will help reduce downtime caused by failed imports and will make the import process smoother for all users, particularly those who are not technically inclined. Better error handling will lead to quicker resolutions and fewer support tickets.