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Nextcloud Office Not loading Documents #444

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cirillok opened this issue Jun 24, 2024 · 6 comments
Closed
1 task done

Nextcloud Office Not loading Documents #444

cirillok opened this issue Jun 24, 2024 · 6 comments

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@cirillok
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Is there an existing issue for this?

  • I have searched the existing issues

Current Behavior

I've just installed the Nextcloud docker on my UnRaid server (6.12.10) and have everything set up. However, the first main problem I am running into is that it will not load any documents. It just sits at "loading document". I even let it sit over night and it never loaded. PDFs open fine and I can create new documents, they just wont open. Any suggestions would be appreciated.

Expected Behavior

Documents should load

Steps To Reproduce

Try opening documents

Environment

- OS:UnRaid 6.12.10
- How docker service was installed:Community Applications within UnRaid

CPU architecture

x86-64

Docker creation

UnRaid installed it.

Container logs

text  error  warn  system  array  login  


      ██╗     ███████╗██╗ ██████╗
      ██║     ██╔════╝██║██╔═══██╗
      ██║     ███████╗██║██║   ██║
      ██║     ╚════██║██║██║   ██║
      ███████╗███████║██║╚██████╔╝
      ╚══════╝╚══════╝╚═╝ ╚═════╝

   Brought to you by linuxserver.io
───────────────────────────────────────

To support LSIO projects visit:
https://www.linuxserver.io/donate/

───────────────────────────────────────
GID/UID
───────────────────────────────────────

User UID:    99
User GID:    100
───────────────────────────────────────

using keys found in /config/keys
Initializing nextcloud 29.0.2.2 (this can take a while) ...
Setting permissions
Initializing finished
[custom-init] No custom files found, skipping...
[ls.io-init] done.
[migrations] started
[migrations] 01-nginx-site-confs-default: skipped
[migrations] 02-default-location: skipped
[migrations] done
usermod: no changes
───────────────────────────────────────

      ██╗     ███████╗██╗ ██████╗
      ██║     ██╔════╝██║██╔═══██╗
      ██║     ███████╗██║██║   ██║
      ██║     ╚════██║██║██║   ██║
      ███████╗███████║██║╚██████╔╝
      ╚══════╝╚══════╝╚═╝ ╚═════╝

   Brought to you by linuxserver.io
───────────────────────────────────────

To support LSIO projects visit:
https://www.linuxserver.io/donate/

───────────────────────────────────────
GID/UID
───────────────────────────────────────

User UID:    99
User GID:    100
───────────────────────────────────────

using keys found in /config/keys
[custom-init] No custom files found, skipping...
[ls.io-init] done.
[migrations] started
[migrations] 01-nginx-site-confs-default: skipped
[migrations] 02-default-location: skipped
[migrations] done
usermod: no changes
───────────────────────────────────────

      ██╗     ███████╗██╗ ██████╗
      ██║     ██╔════╝██║██╔═══██╗
      ██║     ███████╗██║██║   ██║
      ██║     ╚════██║██║██║   ██║
      ███████╗███████║██║╚██████╔╝
      ╚══════╝╚══════╝╚═╝ ╚═════╝

   Brought to you by linuxserver.io
───────────────────────────────────────

To support LSIO projects visit:
https://www.linuxserver.io/donate/

───────────────────────────────────────
GID/UID
───────────────────────────────────────

User UID:    99
User GID:    100
───────────────────────────────────────

using keys found in /config/keys
[custom-init] No custom files found, skipping...
[ls.io-init] done.
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Thanks for opening your first issue here! Be sure to follow the relevant issue templates, or risk having this issue marked as invalid.

@LinuxServer-CI
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This issue has been automatically marked as stale because it has not had recent activity. This might be due to missing feedback from OP. It will be closed if no further activity occurs. Thank you for your contributions.

@drabgaol
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I'm also having this issue

@kagron
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kagron commented Sep 10, 2024

I am also having this issue. Looking at the nextcloud.log, I see a 404 being generated.

[richdocuments] Error: Failed to fetch capabilities: Client error: `GET https://nextcloud.kagron.com/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `404 Not Found` response:
<html>
<head><title>404 Not Found</title></head>
<body>
<center><h1>404 Not Found</h1></center>
<hr><center>nginx</c (truncated...)

	from ? by -- at Sep 10, 2024, 6:25:00 PM

Doing an ls inside the container at /app/www/src/apps, I don't see richdocuments listed here. I tried uninstalling Nextcloud Office through Administrative settings in the web portal, but it did not fix the issue.

I know based on the Security & Setup warnings that my reverse proxy headers are incorrect but I don't think that would result in a 404 like this. I can open PDFs fine like the original reporter along with Markdown files.

I just pulled down latest today and still doesn't work.

@aptalca
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aptalca commented Sep 11, 2024

richdocumentscode is built-in collabora server and as described in the readme it is not supported in this image
https://github.com/linuxserver/docker-nextcloud?tab=readme-ov-file#collaborative-editing

@kagron
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kagron commented Sep 11, 2024

Ah thank you. Another case of RTFM. I will look for something else then.

@drizuid drizuid closed this as not planned Won't fix, can't repro, duplicate, stale Oct 4, 2024
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