[Github Sponsors] Request for Assistance with Manual Payout

[avixiii]

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Hi GitHub Support Team,

I hope this message finds you well.

I'm reaching out to request assistance with a manual payout for my account. According to Stripe Support, my account has an available balance, but the payout schedule is currently set to manual. Could you please initiate a manual payout for this balance?

Additionally, I would like to inquire about changing the payout schedule from manual to automatic, so that future funds are automatically transferred to my bank account. This change would greatly streamline the process for me.

Stripe Support provided the following documentation for reference: Stripe Payouts for Connected Accounts.

Please let me know if you need any further information from my end. Thank you for your assistance!

Best regards,

Tuan

[github-actions[bot]]

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[avixiii]

Hi GitHub Support Team,

I wanted to provide some additional context regarding my situation. Previously, I've consistently received automatic payouts without any issues. For example, last month, the payout was processed automatically as usual. However, this month, it seems that the payout schedule was unexpectedly set to manual, which has caused some confusion and delay.

Could someone please assist in resolving this issue and clarify why the change occurred? Understanding the reason behind this shift is important to me so I can ensure everything is set up correctly for future payouts.

Thank you for your attention to this matter. I look forward to your response!

Best regards,

Tuan

[avixiii]

I received an email from stripe

[rajesh-jonnalagadda]

@avixiii Did you find a resolution for this? I am also facing a similar issue. please let me know if find anything on this

[guilhermejansen]

Estou com o mesmo problema. R$900 retidos!

[vczb]

I have the same issue