Github Pages in Brazil not working for any website

[QISKIT-FALL-FEST-2024-BRASIL]

Hello, all github.io pages websites in Brazil are currently down when trying to access from some ISPs.
Our webpage is https://qiskit-fall-fest-2024-brasil.github.io/
but many others from Brazil are down too, like
https://coronavirusbra1.github.io/
https://brazil-data-cube.github.io/
https://afucher.github.io/
https://lucasrafaldini.github.io/
https://matheuslaidler.github.io/

I tested with 2 ISPs.
In one of them, NetVirtua, with IPV4 the websites won't load

but enabling IPV6 on my Ethernet adapter, everything gets back to normal

With the second ISP, Vivo, neither IPV4 nor IPV6 works:

But if I turn on a VPN, even setting the connection to the same country where the problem is happening, Brazil, everything works normally:

This is happening only for Brazil. I used some free website availability services with these results:
https://www.uptrends.com/tools/uptime

https://www.site24x7.com/tools/check-website-availability.html

I believe the problem is probably on Github CDN, not on the ISPs, since every other site is working normally.

It's very frustrating since I trusted GitHub pages with my website and didn't bought a custom domain for it, so now I'm stuck, GitHub pages has no direct customer support except for enterprise accounts.

So I'm posting the issue here in the expectation someone can see it.

[github-actions[bot]]

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[MasterInQuestion]

    I find the next "marked as spam" post more useful than this...

[QISKIT-FALL-FEST-2024-BRASIL]

Thank you for your answer.
Everything was already checked.
The issue is not with my website in particular, as I said in the post, but with all github pages hosted on the github.io domain from users in Brazil.

[rari-teh]

Did you just copy and paste this answer from Bing Copilot…

[rari-teh]

Just want to weigh in that I’m having the same problem. On Claro mobile I’ve so far only found one site that doesn’t load, but on Vivo Fibra, nothing I’ve tried loads except for one website (repository). I’ve asked around and a person whose fiber is Giga+ can also access some websites, but not others (repo). It is absolutely not a problem on OP’s end.

[EliasPereirah]

Same here. GitHub github.io is down. I realized when visiting this page that I frequently use https://orionchat.github.io/
Any other page on github.io is down for me. Interestingly, when I use a VPN the pages work normally.

[heitormaquira]

Bom dia!

Em repositórios diferentes e códigos sem vínculo, todas as paginas que eu havia publicado não estão funcionando.
Utilizo as paginas para criar funcionalidades mais robustas para uso no Google site, deixando o código e pagina armazenados no git.

[EliasPereirah]

Voltou pessoal!

Here it remains offline

[QISKIT-FALL-FEST-2024-BRASIL]

Pra mim voltou também, mas acho que tem regiões em que ainda está fora de acordo com os sites de teste geográficos.

[LiteBrite82]

@QISKIT-FALL-FEST-2024-BRASIL
Thanks for the update! the team is investigating.

[samnsc]

@LiteBrite82
I'm currently still having issues with Vivo Fibra, if I use my mobile network however, which is also provided by Vivo, everything seems to work fine
Thanks for the help and sorry if I'm just bothering you with useless information

[QISKIT-FALL-FEST-2024-BRASIL]

@QISKIT-FALL-FEST-2024-BRASIL Thanks for the update! the team is investigating.

Thank you for letting us know the post was useful and the team is working on it @LiteBrite82

[YiMysty]

👋 We apologize for the inconvenience. If you continue to experience the issue, Can you please follow https://www.fastly-debug.com/ and provide us with the resulting TXT record to assist with our diagnostics. Thank you!

[samnsc]

@YiMysty hey thanks for the attention!
Here's my TXT record for my home network which doesn't load any github pages website:

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

And this is the TXT record for my mobile network which loads some pages, but not all of them:

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

[MasterInQuestion]

    Base64 "encryption"..?
    Why not directly the JSON?

    Not really blame... Mere find it entertaining.

[samnsc]

Sorry this was what the website gave me and told me to paste in. I don't see an option for exporting it as JSON but here's the decoded base64.
Home network:

{
  "geoip": {
    "ci": "juiz de fora",
    "st": "MG",
    "ct": "brazil",
    "co": "SA",
    "c_ip": "177.40.114.198",
    "c_asn": "18881",
    "c_asn_name": "telefnica brasil s.a",
    "r_ip": "172.69.42.73",
    "r_asn": "13335",
    "r_asn_name": "cloudflare inc.",
    "r_ci": "rio de janeiro",
    "r_st": "RJ",
    "r_ct": "brazil",
    "r_co": "SA"
  },
  "popLatency": {
    "bog": 225,
    "eze": 46,
    "for": 64,
    "gig": 21,
    "lim": 266,
    "sbgr": 17,
    "sbsp": 20,
    "scl": 65,
    "any": 18
  },
  "popAssignments": {
    "ac": "gig",
    "as": "gig"
  },
  "request": {
    "resolver_ip": "172.69.42.88",
    "resolver_as_name": "CLOUDFLARENET, US",
    "resolver_as_number": "13335",
    "resolver_country_code": "US",
    "client_ip": "177.40.114.198",
    "client_as_name": "TELEFONICA BRASIL S.A, BR",
    "client_as_number": "18881",
    "time": "2024-11-01T12:27:58.000Z",
    "host": "www.fastly-debug.com",
    "accept": "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8",
    "useragent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.2 Safari/605.1.15",
    "acceptlanguage": "en-GB,en-US;q=0.9,en;q=0.8",
    "acceptencoding": "gzip",
    "fastlyserverip": "151.101.0.64",
    "xff": "177.40.114.198",
    "datacenter": "GIG",
    "bandwidth_mbps": "62.00",
    "cwnd": 392,
    "nexthop": "172.24.240.1",
    "rtt": 17.892,
    "min_rtt": 14.973,
    "delta_retrans": 0,
    "total_retrans": 0
  }
}

Mobile network:

{
  "geoip": {
    "ci": "conceicao do capim",
    "st": "MG",
    "ct": "brazil",
    "co": "SA",
    "c_ip": "152.255.124.147",
    "c_asn": "26599",
    "c_asn_name": "telefnica brasil s.a",
    "r_ip": "152.255.15.154",
    "r_asn": "10429",
    "r_asn_name": "telefnica brasil s.a",
    "r_ci": "belo horizonte",
    "r_st": "MG",
    "r_ct": "brazil",
    "r_co": "SA"
  },
  "popLatency": {
    "bog": 167,
    "eze": 82,
    "for": 91,
    "gig": 46,
    "lim": 130,
    "sbgr": 58,
    "sbsp": 56,
    "scl": 97,
    "any": 48
  },
  "popAssignments": {
    "ac": "gig",
    "as": "gru"
  },
  "request": {
    "resolver_ip": "152.255.15.148",
    "resolver_as_name": "TELEFONICA BRASIL S.A, BR",
    "resolver_as_number": "10429",
    "resolver_country_code": "BR",
    "client_ip": "152.255.124.147",
    "client_as_name": "TELEFONICA BRASIL S.A, BR",
    "client_as_number": "26599",
    "time": "2024-11-01T12:30:39.000Z",
    "host": "www.fastly-debug.com",
    "accept": "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8",
    "useragent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.2 Safari/605.1.15",
    "acceptlanguage": "en-GB,en-US;q=0.9,en;q=0.8",
    "acceptencoding": "gzip",
    "fastlyserverip": "151.101.92.64",
    "xff": "152.255.124.147",
    "datacenter": "GRU",
    "bandwidth_mbps": "8.92",
    "cwnd": 65,
    "nexthop": "172.24.246.1",
    "rtt": 60.42,
    "min_rtt": 36.589,
    "delta_retrans": 0,
    "total_retrans": 0
  }
}

[mmaga]

I've been experiencing a similar problem:

{
  "geoip": {
    "ci": "tupa",
    "st": "SP",
    "ct": "brazil",
    "co": "SA",
    "c_ip": "187.85.204.210",
    "c_asn": "28349",
    "c_asn_name": "cabonnet internet ltda",
    "r_ip": "189.126.168.1",
    "r_asn": "28349",
    "r_asn_name": "cabonnet internet ltda",
    "r_ci": "tupa",
    "r_st": "SP",
    "r_ct": "brazil",
    "r_co": "SA"
  },
  "popLatency": {
    "bog": 127,
    "eze": 44,
    "for": 59,
    "gig": 24,
    "lim": 91,
    "sbgr": 14,
    "sbsp": 15,
    "scl": 68,
    "any": 14
  },
  "popAssignments": {
    "ac": "gru",
    "as": "gru"
  },
  "request": {
    "resolver_ip": "189.51.144.129",
    "resolver_as_name": "CABONNET INTERNET LTDA, BR",
    "resolver_as_number": "28349",
    "resolver_country_code": "BR",
    "client_ip": "187.85.204.210",
    "client_as_name": "CABONNET INTERNET LTDA, BR",
    "client_as_number": "28349",
    "time": "2024-11-04T12:11:49.000Z",
    "host": "www.fastly-debug.com",
    "accept": "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8",
    "useragent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36",
    "acceptlanguage": "en-US,en;q=0.9,pt;q=0.8",
    "acceptencoding": "gzip",
    "fastlyserverip": "151.101.248.64",
    "xff": "187.85.204.210",
    "datacenter": "GRU",
    "bandwidth_mbps": "61.71",
    "cwnd": 391,
    "nexthop": "172.28.70.1",
    "rtt": 17.466,
    "min_rtt": 13.265,
    "delta_retrans": 0,
    "total_retrans": 0
  }
}

[retrozinndev]

I'm having the same issue with any website that's hosted on GitHub Pages. Not just every Brazilian websites stopped working, any of them just doesn't load anymore.

Everything was working pretty well 3 days ago.

I think that it's not a GitHub's issue, but the Brazilian Government itself blocked the GitHub Pages DNS in Brazil, for some reason. Because I think it's very suspicious to it stop only in Brazil, even because the server are located in the US.

[mmaga]

It works using a local-Brazilian VPN service (e.g. public Universities' ones: Unesp and Unicamp), but not by the local ISP (e.g. Vivo, Claro, Cabonnet, InternetWay ...).

[bathulababu]

Response#2

[Abhijais4896]

Response#2

[GGontijo]

Are there any workarounds for this issue? One of my dependencies requires access to Chrome for Testing, but the site is currently inaccessible.

[EliasPereirah]

It's like GitHub Pages is blocking access to our IP or our ISP is blocking access to GitHub Pages, so the only way I see if I'm not mistaken is using a VPN

[EliasPereirah]

This IBM/Red Hat website is also unavailable to me (https://docs.instructlab.ai/), even though they use their own domain. This shows that it is a block happening at the IP level.
[*] this site uses github pages

[valtlfelipe]

I'm having trouble with brew, can't update/upgrade anything throught it. It hangs on fetching https://formulae.brew.sh/api/formula.jws.json wich host points to homebrew.github.io..

[retrozinndev]

Looks like this is a big of an issue. For now the only solution is to use a VPN.

[pkt01]

Vtal (formerly Oi) is also affected.

Whenever I try to access a page that is hosted on Github Pages (or uses its features), it times out. The IP addresses always point to a Fastly CDN, the unreachable ones appear to be 185.199.108.153, 185.199.109.153, 185.199.110.153 and 185.199.111.153. Other Fastly IPs are fine.

[YiMysty]

👋 We are still actively working with our CDN provider to troubleshoot the issue. In the meantime, Can you please follow https://www.fastly-debug.com/ and provide us with the resulting TXT record to assist with our diagnostics. Thank you!

[valtlfelipe]

For me, at least, it's forever in Collecting data please wait..

[towednack]

For me, at least, it's forever in Collecting data please wait..

Same thing for me!

[GGontijo]

{
"geoip": {
"ci": "cuiaba",
"st": "MT",
"ct": "brazil",
"co": "SA",
"c_ip": "187.28.226.196",
"c_asn": "4230",
"c_asn_name": "claro s.a.",
"r_ip": "172.217.35.148",
"r_asn": "15169",
"r_asn_name": "google llc",
"r_ci": "sao paulo",
"r_st": "SP",
"r_ct": "brazil",
"r_co": "SA"
},
"popLatency": {
"bog": 158,
"eze": 66,
"for": 84,
"gig": 166,
"lim": 178,
"sbgr": 46,
"sbsp": 44,
"scl": 85,
"any": 46
},
"popAssignments": {
"ac": "gru",
"as": "gru"
},
"request": {
"resolver_ip": "172.253.234.28",
"resolver_as_name": "GOOGLE, US",
"resolver_as_number": "15169",
"resolver_country_code": "US",
"client_ip": "187.28.226.196",
"client_as_name": "CLARO S.A., BR",
"client_as_number": "4230",
"time": "2024-11-06T10:36:59.000Z",
"host": "www.fastly-debug.com",
"accept": "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,/;q=0.8,application/signed-exchange;v=b3;q=0.7",
"useragent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36",
"acceptlanguage": "pt-BR,pt;q=0.9,en-US;q=0.8,en;q=0.7",
"acceptencoding": "gzip",
"fastlyserverip": "151.101.128.64",
"xff": "187.28.226.196",
"datacenter": "GRU",
"bandwidth_mbps": "27.13",
"cwnd": 384,
"nexthop": "172.24.242.1",
"rtt": 40.812,
"min_rtt": 40.255,
"delta_retrans": 0,
"total_retrans": 0
}
}

[EliasPereirah]

For me now it's working

[retrozinndev]

Still not working for me, I use Oi

[valtlfelipe]

Not working for me too. Use Oi aswell.

[GGontijo]

Not working for me too. We use: Oi and Embratel.

[YiMysty]

👋 Some status update:

We have received reports that certain IP addresses in Brazil have been restricted due to local court order. We are actively working with our CDN provider to find more details and solutions.

We will provide further updates as soon as new information becomes available.