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ISG Client HC UI

Development Checklist

Home Page (Tickets)

  • Ticket List Component: Create a component for the ticket list with pagination.
  • Assigned Organization Name: Display the assigned organization name (e.g., "Squid") in each ticket item.
  • Ticket Metadata: Show metadata for each ticket, such as the last reply time or the latest update.
  • Automatic Refresh: Implement a feature to automatically refresh the ticket list every X seconds. This could be controlled by a slider or a numerical text box.
  • On-Demand Refresh: Add a button or a similar UI element for on-demand refresh of the ticket list.

Ticket Details

  • Message List Component: Create a component to display all messages related to a ticket in chronological order.
  • Message Metadata: Show metadata for each message, including the user name, agent name, and the assigned agent name.
  • Automatic Refresh: Implement a feature to automatically refresh the message list every X seconds. This could be controlled by a slider or a numerical text box.
  • On-Demand Refresh: Add a button or a similar UI element for on-demand refresh of the message list.