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core-values.md

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Living RED Values

Every Day, Everywhere at Every Level

Maintainer of this document

  • Sanket Patel

Core Values

  • Put People First
  • Act with Integrity
  • Being in Service
  • Growing Everyday

Put People First

  • Be Kind
  • Be Direct
  • Communicate effectively
  • Empathize with others
  • Acknowledge other's achievements
  • Give & seek feedback
  • Promote teamwork
  • Find joy in the work and have fun

Behaviors indicating Strength

  • Always be kind while choosing words and be direct while connecting and communicating the issues
  • Provide & seek clear understanding of priorities and expectations
  • Spend as much time listening as talking
  • Clearly and simply express ideas and concepts
  • Puts oneself in other's shoes
  • Recognize and appreciates good work, unique skills and talents
  • Seeks to understand personal impact by asking for feedback from others
  • Provide genuine, relevant, constructive and timely feedback
  • Asks for opinions and ideas from others
  • Be relaxed and sincere(not serious) about work

Behaviors indicating Improvement

  • Does not always get to the point when speaking
  • Does not listen well
  • Does not communicate clear goals & expectations
  • Fails to deliver ideas and try to withhold the information
  • React to the situation without understanding problem or limitation of others
  • Try to show self achievement while celebrating others' hard work or accomplishments or neglects to recognize good work
  • Provides little feedback to others
  • Try to convince his/her own idea without listening to others
  • Be worried & give other worry about deliverables

Act with Integrity

  • Being open
  • Being honest and genuine
  • Inspiring trust among all stakeholders.

Behaviors indicating Strength

  • Always honor own words and deliver against commitments
  • In case of change in any circumstances, informed all the key stakeholders
  • Committed to do right thing even when no one is watching
  • Puts organization's ethics over personal & organization's financial benefits
  • Sets an example by showing consistent and uncompromising adherence to our values of being open, honest and genuine, and inspiring trust among all stakeholders

Behaviors indicating Improvement

  • Often change stand on words and commitments
  • In case of any issue, hold information with himself/herself without speaking up
  • Puts financial benefits over organization's ethics

Being in Service

  • Seeing success in client's success
  • Take ownership
  • Deliver WOW factor

Behaviors indicating Strength

  • Try to understand the business problem and give solution in accordance with it
  • Deliver any task/project with excellence while showing the ownership
  • Delivering value to the project beyond the original scope and bringing wow factor for the client
  • Work towards client's success by showing agility and flexibility
  • Balances speed with quality in achieving goals

Behaviors indicating Improvement

  • Delivering work assigned to you without taking much of an ownership
  • Focuses on task/activities without linking to results or outcomes
  • Follows the traditional processes and showing little flexibility to achieve outcome
  • Demonstrate limited initiative and motivation
  • Places little importance on customer's satisfaction

Growing Everyday

Grow 1% everyday

Behaviors indicating Strength

  • Shows hunger to improve continuously and put it into action
  • Continuously work to innovate and improve service to our clients
  • Shows everyday learning behavior
  • Changes and adopts new behavior as a result of learning and feedback
  • Shows behavior aligning to the company's growth
  • Work and shows improvement using Individual Growth Plan

Behaviors indicating Improvement

  • Set earlier achievements an example and try to do the same instead of achieving more
  • Accept the status quo and does not look to improve existing procedure, systems and processes
  • Fail to see how he/she can contribute to and champion new ideas