Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Resource patching doesn't work for incident properties in ServiceNow Incident Management #324

Open
hillaryfraley opened this issue Sep 7, 2022 · 0 comments

Comments

@hillaryfraley
Copy link
Contributor

hillaryfraley commented Sep 7, 2022

I can't find anything wrong with the resource patching setup in the ServiceNow Incident Management integration config, but it does not work for the incident properties.

  1. In the catalog in the web UI, click the ServiceNow Incident Management integration
  2. Click INSTALL
  3. Enter URL, username, and password and click NEXT
  4. In the incident properties field, enter category,test,test
  5. Click NEXT
  6. Click APPLY
  7. Click FINISH
  8. Navigate to the handlers page in the web UI and select servicenow-incidents
  9. Observe the --incident-categories values in the hander command have not been updated (it still lists only category)
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

1 participant