Here are
85 public repositories
matching this topic...
Use process management widget for dynamic field information at non process ticket
Updated
Sep 12, 2023
Perl
Force an agent (ticket owner) to closing any escalated ticket first before can proceed to another ticket.
Updated
Aug 27, 2021
Perl
Znuny-Ticket-Notification-To-Telegram-Users Via Webservices
Display queue and service comment at agent new ticket screen
This module extend Ticket Checklist addon by generating specific ACL (disable close state if checklist not complete)
Updated
Oct 24, 2022
Perl
Populate list of FAQ in dynamic field and link it to the ticket.
Updated
Jul 27, 2024
Perl
This package implements all ITSM service level management features. This package requires the ITSMCore package.
Updated
Sep 10, 2024
Perl
Show ticket template (Subject, Body, Queue) at customer portal based on configured Templates (Create type)
Updated
Mar 27, 2024
Perl
The GeneralCatalog is a reference table tool. You can add new items or update existing items in the Admin-Interface.
Updated
Sep 12, 2024
Perl
Enable customer user to scan QR Code (Serial Number) to get ConfigItem complete data and append it to new screen ticket body.
Allow customer to close their ticket via one-time link (public portal) provided by the agent reply
Updated
Mar 27, 2024
Perl
collection of generic agent modules files to interact with TotalVirus api
Display multiple tab of ticket status filtered by ticket type, priority or ticket state name
Updated
Apr 21, 2024
Perl
Set input field as read-only.
Updated
Jul 27, 2024
Perl
An FAQ module to manage FAQs and also used as knowledge base.
Updated
Sep 12, 2024
Perl
The Import/Export tool is a generic framework to import and export objects like tickets or config items in several formats like CSV or XML.
Updated
Sep 26, 2024
Perl
This package contains all other ITSM packages (GeneralCatalog, ITSMCore, ITSMIncidentProblemManagement, ITSMConfigurationManagement, ITSMChangeManagement, ITSMServiceLevelManagement, ImportExport) and makes it possible to install all of them at once.
Updated
Sep 20, 2024
Perl
Show customer login background (image)
Updated
Mar 27, 2024
Perl
Restrict the value of dynamic field config item based on customer user or customer company
Updated
Mar 27, 2024
Perl
My Tool to help for create ITSM Servers
Updated
May 17, 2023
Shell
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