diff --git a/packages/portal/config/banner.json b/packages/portal/config/banner.json
index 5771cb34..06dfabe8 100644
--- a/packages/portal/config/banner.json
+++ b/packages/portal/config/banner.json
@@ -5,5 +5,12 @@
         "dismissible": true,
         "isExternalLink": false,
         "id": 0
+    },
+    {
+        "message": "Our helpdesk has moved! Starting 8/21, please contact us at [heal-support@gen3.org](mailto:heal-support@gen3.org)",
+        "level": "MESSAGE",
+        "dismissible": false,
+        "isExternalLink": false,
+        "id": 0
     }
 ]