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I've created a new acount last week to upload new pathways, but I didn't receive a confirmation email (also not in the spam folder). If I try to resend it I get the following error:
Mailer returned: Failed to send data [SMTP: Invalid response code received from server (code: 554, response: Message rejected: Email address is not verified. The following identities failed the check in region US-WEST-2: noreply@wikipathways.org)].
Could you maybe help me out? My user name is Cenna Doornbos.
Thanks in advance
The text was updated successfully, but these errors were encountered:
Hi Cenna,
The email confirmation is unfortunately not working right now. I have updated the permissions on your account so you can now upload pathways. Let me know if you have any additional questions!
Hi,
I've created a new acount last week to upload new pathways, but I didn't receive a confirmation email (also not in the spam folder). If I try to resend it I get the following error:
Mailer returned: Failed to send data [SMTP: Invalid response code received from server (code: 554, response: Message rejected: Email address is not verified. The following identities failed the check in region US-WEST-2: noreply@wikipathways.org)].
Could you maybe help me out? My user name is Cenna Doornbos.
Thanks in advance
The text was updated successfully, but these errors were encountered: