diff --git a/api/group.rst b/api/group.rst index a7e1a267..20e46d92 100644 --- a/api/group.rst +++ b/api/group.rst @@ -1,10 +1,13 @@ Group ***** -.. note:: **🤓 Confusing setting for endpoint** +.. note:: - Please note that ``follow_up_possible`` may not work as expected. - The possible values are ``yes`` or ``new_ticket``! + * Please note that ``follow_up_possible`` may not work as expected. + The possible values are ``yes`` or ``new_ticket``! + * If you want to create or update **subgroups**, use ``::`` as delimiter for + the names. You also have to name the complete hierarchy in the name. + Example: ``Sales::Europe::South`` List ====