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Docs update for EU instance - #513

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mindymo wants to merge 11 commits into
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eu-instance
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Docs update for EU instance #513
mindymo wants to merge 11 commits into
mainfrom
eu-instance

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@mindymo

@mindymo mindymo commented Aug 28, 2026

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What this does

Documents the new EU data residency instance option alongside the existing default instance, everywhere the docs reference a conductor.one URL, hostname, or IP address that differs by region.

How we decided what to change

We audited every conductor.one occurrence in the docs (~200 across ~65 files) and split them into two treatments based on how the value is actually used, not just where it appears:

  • Single fixed values a reader pastes somewhere (an OAuth redirect URI, an MCP callback URL, a firewall allowlist entry) — these now print both the default and EU value side by side, labeled "Default instance" / "EU data residency instance," so the reader just picks the one matching their tenant's domain. This covers SSO/IdP setup, MCP server connector setup, baton connector OAuth setup, and the network requirements page.
  • Reference and example-heavy pages (API docs, CLI docs, service-principal/workload-federation guides) where conductor.one appears repeatedly inside code samples — these get a single callout near the relevant section noting that EU tenants substitute c1eu.ai, rather than rewriting every code block. On pages where the examples are spread across several unrelated sections, the callout is repeated at each one so it stays adjacent to what it's describing.
image

The "Hosting regions" table in Create a C1 tenant is the canonical explainer both treatments assume the reader has seen.

Open questions — resolved

  • Self-hosted connector egress domain (product/admin/requirements.mdx, baton/deploy.mdx) — turned out the existing default value itself was wrong (*.conductorone.com instead of *.conductor.one), independent of the EU question. Both files now list *.conductor.one for the default instance and *.c1eu.ai for EU.
  • No-reply notification address (product/admin/email-provider.mdx and its 4 platform-specific pages) — confirmed no-reply@conductorone.com is the sender for both regions. No doc changes needed.
  • Switching hosting regions (product/how-to/qs-set-up-c1.mdx) — confirmed it's a one-time choice made at signup; added a one-line clarification to the "Hosting regions" section.

Open questions — still open

  • Status page (product/admin/requirements.mdx, product/intro.mdx, product/release-notes.mdx) — whether EU gets a separate status page or shares status.conductorone.com is still being decided internally. Leaving these references as-is until that's settled.

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conductorone 🟢 Ready View Preview Aug 28, 2026, 9:14 PM

Bucket-2 pages (API/CLI/service-principal reference material with conductor.one baked into many examples) get a callout noting EU tenants substitute c1eu.ai, placed at each section that actually has domain examples rather than once at the top. Also fixes a leftover stale callout color in qs-set-up-c1.mdx.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
…ist entries

Bucket-1 pages (single fixed values a user pastes into a third-party OAuth app or firewall config) now print both the default and EU data residency values side by side, instead of relying on a substitute-this-for-that callout. Also fills a gap in requirements.mdx's firewall allowlist table (tenant and MCP domains were missing their EU counterparts).

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
Connector and function egress IP allowlists now list both the default and EU instance source IPs, labeled by region, so EU tenants don't accidentally allowlist only the default-instance addresses.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
mindymo and others added 2 commits August 28, 2026 16:06
Captures the two treatments used for default-instance vs. EU data residency references: dual-value display for single pasted values, and the pink Callout component for example-heavy reference pages, plus placement rules and when to use each.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
Self-hosted connector egress was pointing at the wrong default domain
(conductorone.com instead of conductor.one) and didn't have an EU
counterpart; also clarifies that hosting region is a one-time choice
made at signup.
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