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Support

dpefour edited this page Mar 15, 2016 · 6 revisions

Welcome to the support page for the Xilinx Tcl Store.

Before filing an issue, please refer to the Frequently Asked Questions

If you want to view the source code for the apps, please refer to this page

Issue or Enhancement Request Workflow

  • For Project Utilities (projutils) and all simulation apps, please contact your Xilinx representative to file a CR for any issue or enhancement.

  • For other apps (Xilinx or 3rd party), if you have an issue or an enhancement request, file a Github issue (instructions below)

How To File a Github Issue

  1. Access the Issue page

  2. Create a new issue by clicking the green New Issue button

  3. Fill up the title and comment fields

The app name and proc name should be mentioned at the beginning of the title with the following format (<APP_NAME>::<PROC_NAME>)

For example:

<TITLE> = (designutils::get_inter_slr_nets) Needs runtime improvement

The Comment field should have detailed explanations regarding the issue or request.

Some of the information that must be provided are:

  * Vivado release
  * Xilinx Family (7-serie/UltraScale/...)
  * App version (available through the Xilinx Tcl Store GUI)
  1. Submit the issue