Updates error message to be more helpful #125
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| @@ -23,7 +23,8 @@ def validate_with(workflow, value) | |||
| workflow_update_hook(workflow) | |||
| workflow.traverse_to(successor_step) | |||
| else | |||
| set_flash("Sorry, '#{value}' does not appear to be a valid value for a #{subtype_label}.") | |||
| set_flash("Sorry, '#{value}' does not appear to be a valid value for a #{subtype_label}. | |||
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I think this needs a little more tweaking as your example does not show the additional space in the supplied postcode example; however, when testing in the dev instance, the space is provided but unclear:
You also might be able to "highlight" or indicate in another manner 1 that there is a space in the supplied value; as well as display the additional validation message only if the space exists... if this is your intention?
Footnotes
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I am not sure how, but this is an older screenshot and no longer valid. Can you look at this screenshot instead?
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The issue with this approach is you're trying to explain the actual mistake with another mistake? There is no extra space, the string is too many characters. If we only want to guide the user to rethink their entry, without writing code handing the myriad of possible mistakes, rephrase the "umbrella" message such as "Perhaps there's a typo or too many characters or maybe an extra space somewhere?" with the key being an tone which expresses uncertainty or possibility without being specific but offering the common mistakes reported.
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Otherwise you need to discuss and investigate the common issues experienced and create an error handler that responds to each of the discovered possibilities with a specific message for each.
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PS. I can see that this specific ticket focuses on the missing space however there are no other examples of other error messages here to go by. 😁
The improvement in the spread sheet wording is as follows:
Error message given to user as "not valid value for (geographical area type)" more context could be given to user to suggest type of error and help with correcting. Step 3/7 requires a space which is documented in clear instructions, but the error message could indicate that no space has been included or reiterate format instructions above with an example.
I have simply added the following text to the error message:
Have you left a space between the digits?