Overview

In Magento, tax calculation typically occurs during checkout but may also happen at other times as well (e.g., shopping cart). When the order is placed, it is not immediately recorded in AvaTax. Since Magento supports multiple invoicing and multiple credit memos for the same order, orders are not recorded as a whole in AvaTax. Tax amounts are calculated for the order when the customer places the order, but nothing is recorded in Avalara until a new invoice or credit memo is created.

A cron task is run every hour to send pending invoices and credit memos to AvaTax. The status of each pending item can be found in the AvaTax Order Sync Queue in Sales > Tax > AvaTax Order Sync Queue. The Magento cron task must be running at least every 15 minutes for the extension — and Magento — to work properly.

SUPPORT

For support with your AvaTax account, please visit avalara.com/technical-support. This software will not work unless you have a valid AvaTax account. To obtain the required account information, please contact your Avalara representative.

PREREQUISITES

• Active AvaTax account with a company set up including applicable nexuses
• Webserver running a Magento installation with required cron job
• AvaTax SDK requirements: PHP extensions SSL (OpenSSL) and SoapClient
• Magento system requirements
• Magento installation guide
• [http://www.magentocommerce.com/wiki/how_to_setup_a_cron_job](Magento cron job)

VERSIONS

The latest version is 2.4.3.3 (December 9, 2013). It can be obtained via Magento Connect or downloaded directly from our website.

The extension supports all current versions of Magento Community after 1.2 and current versions of Magento Enterprise after 1.5. There are also no known issues for all versions of Magento Professional.