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How to Submit New Issue

Zemian Deng edited this page Mar 1, 2019 · 1 revision

Please use Users Discussion for general questions, and not the Issue tracker on GitHub. Use Issue tracker ONLY if you think you have found a bug or submitting feature requests.

Quartz has full documentation with configuration, tutorials, examples and even tips and FAQs. Please consult the http://www.quartz-scheduler.org/documentation/ website to learn more about Quartz.

Please note that the Quartz is a library, and due to nature of scheduler in general, it's difficult to debug problems with your code. So before you submit a new issue, please do some research on your own first, and prepare the needful information for the developers to help you. Else your issue will likely be close as invalid, need more user info or simply ignored.

As any open source project, the maintainers are volunteers, so be nice and don't be rude. Ask better and more clear question, and you will likely get a better answer!

Use the following checklist before submitting a new issue:

  • Our GitHub issues tracking is for reporting Quartz problems, not user questions! If you want to simply ask questions on Quartz usage, or help with your problem, then try our User Mailing List (Google Group).

  • See if there is already existing issues that describe your problem. Sometimes closed issues might help helpful information as well.

  • Try your problem with latest released version of Quartz. It might already have been fixed!

  • If you are going to submit an new issue, please provide the following:

    • Clearly describe your problems.

    • Tell us the workload of your quartz scheduler (how many jobs do you have running, how long does each job run on avg etc.)

    • Provide Quartz version, properties file used, DB info if there is any, and LOG output at DEBUG level if possible.

    • Provide a standalone test case to reproduce the problem if you can.

    • Use dummy Job implementation. We will not able to help you debug your own custom job problems!

    • Do not submit test case with other libraries mixed in. Provide standalone Quartz test case only. We will not able to help you debug other libraries (eg: Spring) that uses Quartz.

  • This is Java Quartz Scheduler, not the .NET version! We do not support .NET/C# code here.

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