customer-intelligence

📖 A curated list of awesome tech resources for customer success and customer intelligence.

A deep exploration of loyalty as a multi-dimensional behavioral system shaped by intent, habit, and sensitivity. This article introduces a geometric framework for modeling customer behavior, predicting churn trajectories, and designing ML systems that understand loyalty as a dynamic state, not a metric.

Full-stack 8-agent customer intelligence dashboard with synthetic workspace generation, feature engineering, churn scoring, sentiment analysis, recommendations, and safe query support.

Outlit SDK

Agent Skills for integrating Outlit customer journey analytics

An end-to-end customer analytics platform leveraging machine learning and business intelligence to support customer segmentation, churn prediction, lifetime value analysis, and strategic decision-making.

Deterministic synthetic two-party conversation corpus generator for testing AI scoring systems.

Customer Call Intelligence using Claude Cowork

Turn raw community conversations into validated customer intelligence using a three-stage Claude Skill reasoning pipeline.

A premium AI-powered eCommerce operating system for Shopify brands. Centralizes marketing, automation, analytics, customer intelligence, and AI-driven growth workflows.

外贸客户情报 Skill：把公开网页线索整理成中英双语、证据可复核的客户背调报告。

A distributed, LLM-powered microservices architecture for deterministic marketing orchestration on Google Cloud.

Customer value intelligence and retention analytics platform with CLV prediction, RFM segmentation, monitoring, reporting, and executive dashboards.

Enriched Slack notifications for Stripe, Shopify, and Maxio (Chargify) payment events — customer context, lifetime value, and churn-risk insights. Self-hostable.

An agentic social listening system that finds customer pain and buying intent, drafts human-reviewed A/B responses, and learns from tracked outcomes.

Production-ready Machine Learning platform for customer intelligence featuring FastAPI, MLflow, SHAP explainability, model serving, and automated testing.

Power BI Customer Intelligence Platform with customer analytics, profitability analysis, forecasting, KPI dashboards, executive insights, and CFO strategic decision support.

Adobe Analytics Alternative 2026: Open-Source Web Tracker 📊✨

Open-source self-hosted AI CRM for B2B sales intelligence, customer signals, account judgment, and strategic sales plays.

Customer & competitor intelligence from 9,000+ public app reviews — daily scraping, Claude-labeled complaint themes, spike alerts, auto-written CEO digests, churn & segmentation. Near-zero cost.