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workqueue-management

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Workqueue analytics that replays WQ event logs with SQL window functions to measure aging and first-pass yield, and detects ping-pong claims bouncing between queues under conflicting routing rules. 1.0 precision/recall on labeled victims, 1.1M events analyzed in 7s, with a generated daily ops packet (Excel + PDF).

  • Updated Jul 16, 2026
  • Python

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