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Fixes #481 - Changed Geolocation paragraph
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ralf401 authored May 28, 2024
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16 changes: 8 additions & 8 deletions appendix/privacy.rst
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Expand Up @@ -91,17 +91,17 @@ GeoCalendar
GeoIP
No user information is stored or cached on geo.zammad.com.

One of Zammads security features is to track user sessions
based on the users browser and country of origin.
One of Zammad's security features is to track user sessions
based on the user's browser and country of origin.
Suspicious login activity from a different browser or country may trigger Zammad
to dispatch an alert email to the affected user.
The GeoIP service is used to associate IP addresses to a geographic origin.

Geolocation
Since Zammad’s geolocation service relies on Google’s
`Geocoding API <https://developers.google.com/maps/documentation/geocoding/policies>`_,
its use is subject to the `Google Privacy Policy <https://policies.google.com/privacy>`_.
Zammad's geolocation service relies on OpenStreetMap (OSM) unless you turned
it off. If you provide an address (or parts of an address) in a user
object, there is a lookup of coordinates from OSM which are stored in
Zammad's database. Have a look at their
`privacy policy <https://osmfoundation.org/wiki/Privacy_Policy>`_ for
more information.

Zammad uses geolocation to associate tickets with locations
to support map-style ticket overviews,
which display tickets as points on a map rather than items in a list.

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