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Fixes #155 - Added 2 additional hidden settings for rails console #541

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28 changes: 28 additions & 0 deletions admin/console/hidden-settings.rst
Original file line number Diff line number Diff line change
Expand Up @@ -210,3 +210,31 @@ thresholds.
- 0
- 1
- >= 2

Activate Attachment Tab in Sidebar
----------------------------------

This option activates a new tab in the right sidebar in the ticket view
which shows all attachments of the currently viewed ticket.

.. code-block:: ruby

>> Setting.set('ui_ticket_zoom_sidebar_article_attachments', 'true')

Sample of the above setting:

.. figure:: /images/console/attachment-tab.png
:align: center
:scale: 80%

Time Period for Showing Customer Profile on New Calls
-----------------------------------------------------

Zammad shows the customer profile dialog when a call of this customer is
incoming and there is an existing ticket of this customer in this time period.
The default time period is 30 days. If there is no ticket in this period, the
customer dialog is not shown automatically.

.. code-block:: ruby

>> Setting.set('cti_customer_last_activity', '90') # set the time period to 90 days
Binary file added images/console/attachment-tab.png
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