feat(contact_form): Enable selection of issue type and enable Jira integration

cl/simple_pages/forms.py

@@ -6,6 +6,18 @@
 
 
 class ContactForm(forms.Form):
+    REMOVAL_REQUEST = "removal"
+    RECAP_BUG = "recap"
+    SUPPORT_REQUEST = "support"
+
+    ISSUE_TYPE_CHOICES = [
+        (REMOVAL_REQUEST, "Case Removal Request"),
+        (RECAP_BUG, "RECAP Extension Bug"),
+        (SUPPORT_REQUEST, "Support"),
+    ]
+
+    VALID_ISSUE_TYPES = [REMOVAL_REQUEST, RECAP_BUG, SUPPORT_REQUEST]
+
     name = forms.CharField(
         widget=forms.TextInput(attrs={"class": "form-control"})
     )
@@ -14,6 +26,11 @@ class ContactForm(forms.Form):
         widget=forms.TextInput(attrs={"class": "form-control"})
     )
 
+    issue_type = forms.ChoiceField(
+        choices=ISSUE_TYPE_CHOICES,
+        widget=forms.Select(attrs={"class": "form-control"}),
+    )
+
     # This is actually the "Subject" field, but we call it the phone_number
     # field to defeat spam.
     phone_number = forms.CharField(
@@ -41,11 +58,19 @@ def clean(self) -> Dict[str, Any] | None:
             r"remov(e|al)|take down",
             re.I,
         )
-        if re.search(regex, subject) and "http" not in message.lower():
+        is_removal_request = (
+            re.search(regex, subject)
+            or cleaned_data.get("issue_type", "") == self.REMOVAL_REQUEST
+        )
+        if is_removal_request and "http" not in message.lower():
             msg = (
                 "This appears to be a removal request, but you did not "
                 "include a link. You must include a link for a request to be "
                 "valid."
             )
             self.add_error("message", msg)
         return cleaned_data
+
+    def get_issue_type_display(self) -> str:
+        value = self.cleaned_data.get("issue_type", "")
+        return dict(self.ISSUE_TYPE_CHOICES).get(value, "Unidentified Type")

cl/simple_pages/templates/contact_form.html

@@ -45,6 +45,18 @@ <h1 class="text-center v-offset-below-2">Contact Us</h1>
         {% endif %}
       </div>
 
+      <div class="form-group">
+        <label for="id_issue_type">Issue Type</label>
+        {{ form.issue_type }}
+        {% if form.issue_type.errors %}
+          <p class="help-block">
+            {% for error in form.issue_type.errors %}
+              {{ error|escape }}
+            {% endfor %}
+          </p>
+        {% endif %}
+      </div>
+
       {# We use the phone_number field as the subject field to defeat spam #}
       <div class="form-group">
         <label for="id_phone_number">Subject</label>

cl/simple_pages/tests.py

@@ -19,6 +19,7 @@ class ContactTest(SimpleUserDataMixin, TestCase):
     test_msg = {
         "name": "pandora",
         "phone_number": "asdf",
+        "issue_type": "support",
         "message": "123456789012345678901",
         "email": "pandora@box.com",
         "hcaptcha": "xxx",

cl/simple_pages/views.py

@@ -378,24 +378,32 @@ async def contact(
                 logger.info("Detected spam message. Not sending email.")
                 return HttpResponseRedirect(reverse("contact_thanks"))
 
+            issue_type_label = form.get_issue_type_display()
+
             default_from = settings.DEFAULT_FROM_EMAIL
             message = EmailMessage(
                 subject="[CourtListener] Contact: "
                 "{phone_number}".format(**cd),
                 body="Subject: {phone_number}\n"
-                "From: {name} ({email})\n\n\n"
+                "From: {name}\n"
+                "User Email: <{email}>\n"
+                "Issue Type: {issue_type_label}\n\n"
                 "{message}\n\n"
                 "Browser: {browser}".format(
                     browser=request.META.get("HTTP_USER_AGENT", "Unknown"),
+                    issue_type_label=issue_type_label,
                     **cd,
                 ),
-                to=["info@free.law"],
+                to=["support@freelawproject.atlassian.net"],
                 reply_to=[cd.get("email", default_from) or default_from],
             )
             await sync_to_async(message.send)()
             return HttpResponseRedirect(reverse("contact_thanks"))
     else:
         # the form is loading for the first time
+        issue_type = request.GET.get("issue_type")
+        if issue_type and issue_type.lower() in ContactForm.VALID_ISSUE_TYPES:
+            initial["issue_type"] = issue_type.lower()
         user = await request.auser()  # type: ignore[attr-defined]
         if isinstance(user, User):
             initial["email"] = user.email